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Level 1

5 points

WD MY PASSPORT not recognized macbook

Hi, I have had a Wd my passport for many years and had no problems until one day it stopped working on my mac. It is completely unrecognized by it and whatever I do I cannot get it to recognize or see it on Disk Utility. However when I plug it in the light does turn on just doesn’t blink. I have tried it on multiple windows devices had no problem. It is also formatted for mac so thats not the issue. Does anyone know what I could do?

MacBook Air 13″, macOS 12.6

Posted on Mar 3, 2023 6:21 AM

Best reply

a brody

Level 10

83,321 points

Posted on Mar 3, 2023 9:47 AM

If it is a USB-C Mac, be sure to have an AC or Mac power adapter powered hub. The power onboard the Mac laptops is generally not enough to connect an external hard drive.

https://www.siig.com/search/JU-DK0F11-S1

https://www.smklink.com/products/usb-c-multi-port-hub

Are two hubs I'm aware that fit the bill.

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WD MY PASSPORT not recognized macbook

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