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Level 1

4 points

Scammed and Bank Wants me to run a Virus Scan on my iPhone?

Hello - I had a scammer attempt to access funds from my online banking. I have done a Virus Scan on my Mac Book BUT the bank wants me to do Virus Scan on my iPhone?????

my IOS is up to date - just Installed latest! I have gone through all the security options etc.

how do I make sure the scammer doesn’t have access to my phone details etc?

how do I clean my phone from Viruses, to the banks satisfaction?

thanks

iPhone 13 Pro, iOS 16

Posted on Mar 5, 2023 3:59 PM

Top-ranking reply

Bob Timmons

Community+ 2024

Level 10

168,086 points

Posted on Mar 5, 2023 4:01 PM

Tell the bank that the first virus on an iOS device has yet to be found. It's hard to look for something that does not exist.

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Scammed and Bank Wants me to run a Virus Scan on my iPhone?

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