I have a message about the battery being ‘ unknown part’ because I replaced it. Now new update 16.4 is not updating, are they connected

I have a iPhone 11, I renewed the battery, there is a message that says unknown part. Now update 16.4 is not installing , are they related

iPhone 11, iOS 16

Posted on Mar 28, 2023 6:56 AM

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Question marked as Top-ranking reply

Posted on Mar 28, 2023 6:58 AM

They are not connected; the “unknown part” message is just informational, and would not prevent an update from installing.


To update over the air from the phone all of these requirements must be met:

  • You need at least 10 GB of free storage for iOS 16 or 6 GB for iOS 15 or lower; more is better
  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode and must have a cellular data connection
  • You cannot still have a beta version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

5 replies
Question marked as Top-ranking reply

Mar 28, 2023 6:58 AM in response to Kkbali21

They are not connected; the “unknown part” message is just informational, and would not prevent an update from installing.


To update over the air from the phone all of these requirements must be met:

  • You need at least 10 GB of free storage for iOS 16 or 6 GB for iOS 15 or lower; more is better
  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode and must have a cellular data connection
  • You cannot still have a beta version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

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I have a message about the battery being ‘ unknown part’ because I replaced it. Now new update 16.4 is not updating, are they connected

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