Apple ID not working on MacOS Yosemite apple store

Question

Apple ID not working on MacOS Yosemite apple store

I reset my ssd and reinstalled MacOS yosemite on my computer and i'm trying to get monterey from the app store but it won't let me log in to my apple ID. It says incorrect ID or password but when I type it in I still get a message on my phone giving me the code even though it says incorrect ID or password on my computer. When I press forgot password and try to reset it, the site just stays stuck on the loading screen after I type in the human test letters. How do I fix this?

MacBook Air 13″

Posted on Apr 2, 2023 1:35 AM

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Answer 1

Apr 2, 2023 2:31 AM in response to Raicya

I've had monterey on this laptop before I reset the SSD so that isn't the problem.

I've tried resetting my password and it says the same thing even though it still brings up a code on my phone which I can't plug into my laptop because it still says "Your Apple ID or password is incorrect"

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Answer 2

Raicya

Level 10

209,013 points

Apr 2, 2023 2:25 AM in response to NotActuallyPete

and i'm trying to get monterey from the app store

1.

You need your Mac user account, that is your login user name for your Mac.

See the following Apple articles:

If you forgot your Mac login password -> https://support.apple.com/en-us/HT202860

Change the login password on Mac -> https://support.apple.com/en-gb/guide/mac-help/mchlp1550/mac

Reset your Mac login password -> https://support.apple.com/en-mn/guide/mac-help/mh35902/mac

If you can't reset your Mac login password -> https://support.apple.com/en-gb/HT212190

2.

See -> macOS Monterey is compatible with these computers

macOS Monterey is compatible with these computers - Apple Support

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Answer 3

Raicya

Level 10

209,013 points

Apr 2, 2023 2:37 AM in response to NotActuallyPete

See -> If you can't connect or sign in to iCloud -> If you can't connect or sign in to iCloud - Apple Support

BTW:

You are sign in here . . . with your Apple ID & Password.

Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.

What happens when you use the same Apple ID & Password that you use to sign in here?

See -> Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support

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Answer 4

Apr 2, 2023 2:44 AM in response to Raicya

I managed to sign into Icloud when I first started my computer but if I try to go to account details and it asks me to put in my password, it says incorrect password.

When I press forgot password and it brings me up to the iforgot.apple.com, I put in the characters in the image but it doesn't continue (the loading circle just spins around forever). how do I fix that?

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Answer 5

Apr 2, 2023 11:50 PM in response to Raicya

It's alright. I realised what the issue was when trying to sign in. Apparently I had to put in the code sent to my phone right after typing in my password in the password section. even though it just gave me an error instead of telling me. I'm glad they don't do that on the new OS's but thank you so much for your help though!

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Answer 6

Raicya

Level 10

209,013 points

Apr 2, 2023 2:47 AM in response to NotActuallyPete

Get more support and assistance see -> Contact Apple for help with Apple ID account security

Contact Apple for help with Apple ID account security - Apple Support

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Answer 7

Raicya

Level 10

209,013 points

Apr 2, 2023 3:46 AM in response to NotActuallyPete

Check also here -> Choose your country or region - Official Apple Support

Uhhh, then there is no chance that you will get help.

In some countries, Apple does not or never does business.

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Answer 8

Raicya

Level 10

209,013 points

Apr 3, 2023 1:39 AM in response to NotActuallyPete

Thank you for your feedback and you're welcome.

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Answer 9

Apr 2, 2023 3:13 AM in response to Raicya

****. My country isn't on that list. Does that mean I can't get help?

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Answer 10

carman99

Level 1

12 points

Apr 5, 2023 7:36 AM in response to NotActuallyPete

Hi, I’m literally facing the same problem as you. Do you mean I need to type in my Apple ID password and the code at the same time in the password field when I try to sign in on App Store?

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Apple ID not working on MacOS Yosemite apple store

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