Face ID and Passcode Missing in Settings

Suddenly i cannot access my apoke id from the settings app and face is and passcode option ate not available


[Re-Titled by Moderator]

Posted on Apr 3, 2023 3:55 PM

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Posted on Jun 28, 2023 8:59 AM

If you have a work email account on your phone it can have restrictions. Just the presence of a work email account gives your IT department control of security features on your phone.


As a check, go to Settings/General/VPN & Device Management. Do you see a profile for your work email?

114 replies

Jun 28, 2023 7:30 AM in response to hasuki111

Just to be clear, you did this:


  • Opened the Settings app
  • Tapped on Screen Time and logged in if it has a passcode
  • Tapped on Content & Privacy Restrictions
  • Scrolled down to Allow Changes
  • Tapped on Passcode Changes
  • Changed the setting to Allow


If that does not resolve the problem you probably have either Parental Controls enabled on your device (possibly from a parent’s phone), or you have a work or school email account on your phone and the administrator has blocked changing the passcode.

Sep 25, 2023 6:35 AM in response to UNESTUM

Thank you. I did below to bring back the

Face ID & Passcode under setting on my new iphone 15 that had pulled data already from old iphone. Please check below:


Settings > Screen Time > Content & Privacy Restrictions > Allow Changes section> Passcode Changes:

i changed from Dont allow to Allow. Applying this change helped to bring back Face ID & Passcode under Setting. I can now add my faceid security.

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Face ID and Passcode Missing in Settings

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