After ios 16.4 update, I’m experiencing call drop issues after 1min of every calls (both incoming & Outgoing / both ESIM and Physical sim)
If I speak in loud speaker (or) in AirPods, then no issues
Have tried all troubleshoot options (network resetting to factory reset) but nothing works
Unknown what to do with this iPhone11
iPhone 11, 16
Hey gang, this is what I found. Please let me know if this works for you.
Go into SETTINGS,
First step is to click into "SIRI AND SEARCH", click CALL HANG UP and turn that off.
Second step. Go To "ACCESSIBILITY", click "VOICEOVER", than click "AUDIO", then turn off "AUTO SELECT SPEAKER IN CALL".
Im giving credit to two Geeks
Tahseen and Jagdish, thank you!
Hey gang, this is what I found. Please let me know if this works for you.
Go into SETTINGS,
First step is to click into "SIRI AND SEARCH", click CALL HANG UP and turn that off.
Second step. Go To "ACCESSIBILITY", click "VOICEOVER", than click "AUDIO", then turn off "AUTO SELECT SPEAKER IN CALL".
Im giving credit to two Geeks
Tahseen and Jagdish, thank you!
kssaran wrote: "Yes, my iPhone 11 has its original battery with 80% health..."
kssaran ~ 80% is not healthy and is probably the reason for the dropped calls. (The weak battery failing to provide sufficient power to the iPhone's antenna to maintain a connection with cell tower signals.) Apple recommends replacing the battery at around 80%. So have the weak, aging battery replaced and all will be well:
About genuine iPhone batteries
(Articles found by searching Apple's Knowledge Base.)
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FIXED !! No more call drops on my iPhone 11
Post 16.4 update, suffered frustrating amount of call drops for over a month. (Dropped on every single GSM call). This happened when on ear piece, it wouldn’t drop on speaker or on Bluetooths. Looked everywhere for solution, no go. Knew it had nothing to do with esim or battery health condition like others here have mentioned. Had given up hope and thought of getting a new one, but before that, wanted to try the only option - to factory reset the phone. Made up my mind to loose all the whatsapp data, looked up reset under settings, hit reset - immediately changed my mind and hit Reset all Settings. Boom - phones been working like a charm for a week now 🤞
MrPrats13 wrote:
It is happening same for me as well, updated to latest iOS 16.6 still facing same issue which is exact mentioned. If you got any resolution please share it here. Thanks.
Please see the steps in this thread: https://discussions.apple.com/thread/254950927
I think I may have posted this earlier when I found the problem.
a new feature was included in a earlier iOS update.
Go to settings:
Go to Siri and search
turn off “Call Hang Up”
please reply if this fixed the problem.
I was noticing the screen would light up during a call just before the dis-connect.
Once again, post a reply if this fixed the problem.
Issue resolved!
This is a Software issue and it is not fixed by Apple yet.
Goto
Settings->Accessibility->VoiceOver->Audio Auto-select Speaker in Call (Disable this option)
Settings:
siri and search
siri hang up > turn off
fixed!
Call Drop only in iPhone 11.
After updating my iPhone 11 to iOS 16.4.1(a) CALL DROP issues resolved completely. However, my frustration returned after update to iOS 16.5.
Based on the information I gathered through inquiries with people in my social circle, understood CALL DROP issue appears to be specific to iPhone 11 users
Interestingly, the calls do not drop when using either "Loudspeaker mode or Air Pods".
In an attempt to mitigate CALL DROP issue, I resorted to responding calls (incoming / outgoing) using Loudspeaker mode, with the volume reduced to the lowest level.
Regrettably, this workaround has become unpleasant & bothersome, as it deviates from my preferred way of interacting with my iPhone during calls.
The Apple customer care, both through chat & calls, as well as the service centre, have directed me to reach out to their respective carriers regarding this CALL DROP issues. However, carrier's response to the CALL DROP issue is logical and straightforward. They mentioned that "if the problem solely originates from the carrier, one expects call drops regardless of using Air Pods or being in Loudspeaker mode".
This issue seems highly likely to be solely a software glitch, which makes it surprising that a reputable tech company like Apple is unable to resolve the persistent problems experienced by numerous users.
In recent times, the distinctive qualities that Apple products were once known for have diminished, and their value in relation to the amount we paid for these devices have declined.
SOLVED!!!
1) Go to SETTINGS----- click "SIRI & SEARCH"----- click "CALL HANG-UP"----- "TURN OFF" it.
2) Go to SETTINGS----- click "ACCESSIBILITY"----- click "VOICEOVER" ----- then click "AUDIO"----- then turn off "AUTO-SELECT SPEAKER IN CALL".
100% worked for me.
Hope it works for you too.
Thanks.
MrArv003 wrote: "Original battery with 81% health"
MrArv ~ 81% is not healthy and is probably the reason for the dropped calls. (The weak battery failing to provide sufficient power to the iPhone's antenna to maintain a connection with cell tower signals.) Apple recommends replacing the battery at around 80%. So have the weak, aging battery replaced and all will be well:
About genuine iPhone batteries
(Articles found by searching Apple's Knowledge Base.)
õ¿õ¬
gokulchowdhary wrote: "...This issue persists only in iPhone 11 that too for over past 4 months..."
gokulchowdhary ~ Does your iPhone 11 still have its original battery?
And what's the Maximum Capacity % here?...
Settings > Battery > Battery Health & Charging
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If you're experiencing call drop issues specifically after updating to iOS 16.4 on your iPhone 11, here are a few additional troubleshooting steps you can try:
If the problem continues to persist even after trying these steps, it's recommended to reach out to Apple Support for further assistance. They can provide more specific guidance based on your device model and any known issues related to iOS 16.4.
My iPhone 11 issue is resolved after installing 16.4.1(a)
Are guys still facing the same call drop issue?
I’ve been have the same exact problem. Tonight i turned on WI-FI calling and it seems to be fixed.
well it can’t be battery issue. As calls on speakerphone work fine. It drops only with earpiece. Again it can’t be proximity sensor or earpiece issue as WhatsApp audio calls are fine. Its limited to cellular calls with earpiece(no matter Wi-Fi calling On or Off )
Call drop in iPhone 11
