Yellow Screen of Death iPhone 13 Pro Max

If you're an iPhone 13 Pro Max user who has recently updated to iOS 16.X.X, be aware of the yellow screen of death issue. This is not a user-related problem but a hardware issue caused by Apple. There’s multiple discussion on this issue. The yellow screen of death is when the screen suddenly bricks and turns yellow with horizontal lines across it.


Unfortunately, I've experienced this problem myself on my iPhone 13 Pro Max, which was out of warranty. I had to pay $493.57 to replace my screen after being rejected for a repair cost waiver by the store manager. 


If you encounter this issue, don't hesitate to call Apple's hotline and request a repair cost waiver before heading to the store. Worth giving it a shot so many users here had faced this issue, which can occur even when no damage has been done to the screen. 


I didn't get a refund or compensation from Apple because I had already paid for the repair as I needed my phone back urgently for business use. It is very disappointing to know that we user have to bare for this cost losing faith in Apple now!


To save yourself time and frustration, make sure to call Apple first to get the waiver if you experience this issue.


Hopefully with enough cases in the future, Apple will admit to this defect and give us user that had paid for the repair a compensation. Do leave in the comment if you had the same issue!

iPhone 13 Pro Max, iOS 16

Posted on Apr 7, 2023 6:25 AM

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Posted on Jun 7, 2023 6:27 AM

I facing the same issue. I still calling Applecare to reimburse me on the repair cost. a senior advisor from Apple Care revealed that if I had inquired about the repair cost prior to sending in my phone, Apple would have been able to cover it. However, since I had already paid for the repair, there seem to be limited options for resolving the issue. This situation appears unreasonable to me because, as a customer who had never encountered any problems with my phone before, I was unaware of this particular protocol. Furthermore, this incident clearly indicates that Apple has the capability to cover repair expenses, especially considering that the problem originated from an iOS issue.




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115 replies

Jun 2, 2024 8:32 AM in response to ng254


WTH APPLE! I payed a lot for my iphone13 and now I can't even get in my iPhone that I use for work and photography. I'm not losing all my stuff in my iPhone again. Over the years I have been purchasing your products and it seems to be getting more and more expensive and are not made to last. I feel now that you don't care much about your customers after purchase. I hope this was not my last Apple purchase buy more likely it will be if I don't get it fixed since this can cause me to lose my job because I can't depend on your product. Please help us and figure the problem.

Jun 7, 2024 1:44 AM in response to ng254

I am facing the same issue with my iPhone 13 Pro max, Very disappointed, i will never buy apple product though i love them. Because we spend way more money for best quality and we are getting more n more disappointments from Apple. My phone is not in warranty, So i think i wont get good support from apple. I won't make mistake of buying or suggesting to buy an apple product again as its not the same old Apple. Very Frustrated :( We should spread this word with others to avoid this experience to them.

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Yellow Screen of Death iPhone 13 Pro Max

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