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My IPhone 14 pro max is frozen.Tried using the volume up,volume down and by pressing power buttons but still it is frozen

IPhone 14 pro max is frozen.Tried using the volume up,volume down and by pressing power buttons but still it is frozen

Posted on Apr 7, 2023 11:39 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2023 11:44 AM

Put it on charge for at least half an hour, then, keeping it plugged in, use these correct gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, since your iPhone is still covered by warranty, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Apr 7, 2023 11:44 AM in response to sravani86

Put it on charge for at least half an hour, then, keeping it plugged in, use these correct gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, since your iPhone is still covered by warranty, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My IPhone 14 pro max is frozen.Tried using the volume up,volume down and by pressing power buttons but still it is frozen

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