Apple TV app plays dark

Apple TV movies are very dark on my LG TV. If you have a solution please speak in lay terms. My Apple desktop set is brand new. Same happens with Roku desktop set. So clearly this is LG TV specific.

Again, please respond in lay terminology. Don't understand "ramma gamma ding dong" language.

Thanks.

Posted on Apr 13, 2023 5:40 PM

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Posted on Jun 14, 2023 4:57 PM

Same problem. Apple support tried various solutions, including creating a new user on laptop. Booked into Genius bar, but stumbled on a solution: every time I logged in, a message appeared saying 'Display Intensity On'. Found it turned OFF in settings / accessibility, BUT slider control was not set to 'normal'. Reset it to 'Normal' and problem disappeared!!


Hope this works for someone else.



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Apple TV app plays dark

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