Refurbished M2 MacBook Air Has a Damaged Bottom Plate out of the box...What do I do?

buffalo bills Said:

"Refurbished M2 MacBook Air Has a Damaged Bottom Plate out of the box...What do I do?: just received my refurbished MacBook Air(official purchase from apples website)and it seems like the bottom case doesn't fit properly. there's a small lip that you can see and feel all the way around so its not completely flush.[...]"

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Screenshare to Prove Something:

Based on what you mentioned, this is something you need to show to Apple Support. You need to show them what has occurred. Screenshare your iSight camera to show this to them. In doing so, they will see this firsthand, from your perspective.

So, Perform my Two User Tips:

• Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip
• Screensharing MacOS FaceTime to Easily Converse Over-the-Phone with Apple Support - User Tip

You need to contact Apple and talk with them about the problem. As for Apple's refurbished warranty's goes its generally one year from date of purchase unless specified otherwise. FWIW the refurbished Mac I bought few years back was indistinguishable from new.

There's a Support link at the bottom of this page for you to contact them. Have your receipt ready should they ask.