CarPlay not working properly after iOS update?

Is anyone else having issues with CarPlay skip button not working on vehicle after updating to latest iOS 16.4.1 version? My vehicle is a 2018 GMC Terrain infotainment version IntelliLink INFO3-PS20.9-1. I tried looking for vehicle software updates and factory resetting the infotainment. I’m trying to avoid going to the dealership when it could possibly be an iPhone software issue as well. Any help would be greatly appreciated. Thank you

iPhone 13 Pro Max, iOS 16

Posted on Apr 14, 2023 5:19 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2024 3:28 PM

I had a lot of issues with iPhone 12 Pro and WIRELESS CarPlay on Audi A4 2021. Now with iPhone 15 pro it was impossible make CarPlay work AT ALL.


Mine worked instantly and now connects super fast when I REMOVED COMPLETELY THE TWO WIFI NETWORKS OF THE CAR’S HOTSPOT FROM THE IPHONE - 2.5 and 5 GHz. ( Settings -> WiFi -> Forget this network)

You do not need to be connected to Car WiFi Hotspots for CarPlay to work. CarPlay uses WiFi but establishes background WiFi connection following Bluetooth handshake. Hope this helps.


PS. CarPlay uses 5GHz WiFi band, so if you still need Hotspot try using only 2.5 GHz



[Edited by Moderator] 



44 replies

Mar 10, 2024 8:47 AM in response to chrisyamil

Ever since the iOS 17.3 update, now my CarPlay has been rendered useless. I drive a 2019 Honda Fit Sport and use an iPhone 12. I have done all the troubleshooting- changed cable, had Honda factory reset the radio, rebooted the radio, rebooted the phone, update to iOS 17.4. It is extremely frustrating because I use CarPlay for navigation and music and so that i don’t break the laws regarding cell phones and driving!!! Fix it Apple!

Apr 2, 2024 9:32 AM in response to SnickZ.

SnickZ. You have posted generic solutions to Apple Carplay issues which the users of the forum already performed before posting. Our Carplay worked just fine until iOS 17.4 After installing iOS 17.4 or 17.4.1 the vehicles, which support carplay and worked just fine a few days ago, will no longer detect the vehicle in Apple Carplay. Synching with the device is not the problem. the current version of iOS with Apple carplay is the problem. I suspect the only thing which apple support can do to cure is help us roll back our iOS versions. This of course conflicts with the generic advice you posted above.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

CarPlay not working properly after iOS update?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.