Apple TV+ So Difficult To Watch On My Samsung TV

I can open the Apple TV plus app, but in the side menu, I only have five options: my account showing that I am logged in, search, Apple TV+, MLS season pass, and settings. I have no way to access my library and none of the remotes work. Any advice? This is super annoying.

Sorry to hear that. I think that is all any user can do on their end. Next step would be to contact Apple Support for their assessment and assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

The Apple ID account security questions, would be questions and answers that the account creator has chosen.

Please use your own personal Apple ID account.

You wouldn’t need those security questions if you have two-factor authentication (a much better system; more secure and more user-friendly).

Change your Apple ID security questions - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

You can’t reset the questions without some sort of proof of who you are. Else anyone could take over your account, and no-one wants that.

You are making this impossible! I can't use AppleTV+ because I don't know what the security answers are. I have never had the account, so whatever you made up for where my parents met or the name of my first pet is not known to me. What is going on? Please let me in!

Is there an issue with the my Apple TV box working correctly with my Samsung tv? About 2 weeks ago apple box and Samsung just quit pairing and playing nice with each other after using being paired and working well since I got it. It quit working with my NAD receiver as well? I moved it to a LG TV in bedroom and it was plug and play including setting up remote etc. Just curious if this at the we don't want to support your software/hardware corporate game now?

I have an AppleTv smart TV and have been totally unable to use it because it does the exact same thing, takes FOREVER to start up, then a good half hour, finally I'm able to click on what to watch, it buffers for like 10 minutes. So it finally gets going and just as it gets off the ground, it punks out and buffers again forever or shuts down completely. So it's sitting unused in my art studio room and has been (unused) for the oast 2 years. I have no idea how to work it.

This happen to me on my Samsung tv and it had been working great but then wouldn’t load and play. So I did what you said unplugged tv for minute and turn it on and problem was fixed thanks. By the way all the other apps worked but Apple TV was only one that wouldn’t load till I unplugged tv then it work.

I’m not tech savvy at all. But Apple+ works completely fine on my Samsung Smart TV. My friend has issues too, I’m not sure how mine is working perfectly. But any help for her would be great! She has other streaming services but Apple don’t work on her Samsung tv. Does it need to be a smart tv?

As of June 2024 we still cannot get the Apple TV app to work on our Samsung TV We have Optic Fiber internet and have zero issues with apple on any of our other brands of TV.

Does anyone have a way to fix this issue?

For streaming issues with the Apple TV app on Roku, see: discussions.apple.com/thread/254895855.

apple tv requires sign on every time with my samsung tv. I’m fed up doing this. It works on my phone

It rarely EVER works on my Westinghouse Roku TV so I canceled it. I have no problems with all other streaming services.

We have too and still nothing works and neither Apple or Samsung seems to care.

We have tried this too and it doesn’t work. We have a 1 year old Samsung TV. Maybe older Samsung TVs don’t have the issue.