Add eSIM option missing on iPhone

For the iPhone 11 Pro Max, the Support document says (emphasis mine):

"Model numbers: A2161 (Canada, United States), A2220 (China mainland, Hong Kong, Macao), A2218 (other countries and regions)"

I think that means it is a dual-SIM phone that supports both nano-SIM and eSIM. However, a note in the Technical Specifications indicates that carriers can disable the eSIM functionality:

iPhone 11 Pro Max - Technical Specifications

Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some carriers. See your carrier for details.

vikthebest wrote:

my model is a A2634 iphone 13 and i still can not find an esim option ://

There is a good reason for this. Your iPhone was manufactured for Mainland China, which does NOT support eSim as iPhone's manufactured for China are dual physical Sim only. You cannot ever use an eSim on this phone.

Hi my phone is not for China region but I can’t find add eSIM option in setting. Is there any easy fix for this issue?

sry. Didn’t know about that. It’s

A2218

I can't find esim option on my iPhone 12pro

nhoeb51 wrote:

A2639

iPhone 13 Pro

Year introduced: 2021

Capacity: 128 GB, 256 GB, 512 GB, 1 TB

Colors: Graphite, gold, silver, sierra blue, alpine green

Model numbers: A2483 (United States), A2636 (Canada, Japan, Mexico, Saudi Arabia), A2639 (China mainland, Hong Kong, Macao), A2640 (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2638 (other countries and regions)

nhoeb51 wrote:

A2634

iPhone 13

Year introduced: 2021

Capacity: 128 GB, 256 GB, 512 GB

Colors: (PRODUCT)RED, starlight, midnight, blue, pink, green

Model numbers: A2482 (United States), A2631 (Canada, Japan, Mexico, Saudi Arabia), A2634 (China mainland, Hong Kong, Macao), A2635 (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2633 (other countires and regions)

machu__yash wrote:

hello, im using 1 sim and right now i’m trying to activate esim but i can’t, esim’ QR code is not working and there is no add esim or add data plan in setting, so i can’t activate it, please help!

Contact your carrier for help.

chas3rrr wrote:

Hello Apple

I need help with the issue of not having a (Add Esim) option on my iPhone 11 settings. My phone is manufactured from China and I don't have this option on my phone. Please kindly assist with this issue as soon as possible.

Thank You

If you own an iPhone manufactured for China, there's no way to help you. iPhone's made for China, Hong Kong and Macau are dual physical sim ONLY.

sgtohk wrote:

They are all assembled in China. It says so on the box. Every box. Some bits are done in India and Vietnam but no models are finally assembled there.

It is simply NO LONGER TRUE. All iPhones are NOT assembled in China. Whether you choose to believe that or not doesn't change facts. And while your iPhone box may say assembled in China, which it may well have been, it does not say ALL iPhones assembled in China.

Hello! I used eSIM on my iPhone 13 Pro Max A2645 for two years. But a month ago it started to say "No SIM" from time to time while my traveling in Vietnam, I just rebooted the phone and it started to work. Yesterday I found that rebooting doesn’t help anymore and installed iOS 17.14.1. After installing I found that there is no more blue "Install eSIM" button in the settings anymore! My husband has this button on his XR but I don’t 😭

Does anyone know how to fix it?

Please help: I have iPhone 12 promax

its made in USA not china

Model number: MG9A3LL/A

A2342

I can’t use esim

it has dual physical sim

I need to use eSIM

please help me set up esim

Thank you

My 11 pro mnufactured in japan in this add esim option is not show in mobile settings. so please help me.how i can solve this problem.

MLHL3ZA/A

am waiting for your support kindly help me because it is urgent for me