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Apple CarPlay GPS wrong location issue

Hello,

 


I bought a car with CarPlay functionality (RAV4 limited 2023). I am using it with an iPhone 13 pro under IOS16.4.1a (latest OS to date). CarPlay works except for navigation apps. When I use either Waze, Google maps or Apple maps, the location gets switched between the actual current location and somewhere 20-30 meters from the car. Therefore the GPS guidance doesn't work since the actual location is incorrect.

 

GPS apps on the iPhone works fine when not connected with CarPlay in this car. GPS navigation system from the car works fine when the phone is not connected.

 

I tried to start GPS apps first before connecting it to the car. It usually works for a few minutes (1-5 minutes) then the location is again off by 20-30 meters. I tried to start the GPS apps after I connect the phone to the car and I get the same result.


If I disconnect the phone, the car and iPhone GPS give me correct location. If I reconnect them, both give me the wrong location. When the car is not moving, the wrong location remains at the same spot even after I

disconnect/reconnect the phone. So it's not giving a random location. It's off by 20-30 meters.

Has anyone ever seen anything similar?

iPhone 13 Pro

Posted on May 2, 2023 4:40 PM

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Posted on Oct 3, 2023 3:27 PM

Update: With CarPlay in my 2023 VW Taos, the GPS will suddenly and unexpectedly show me to be in the wrong location. The error is several hundred feet to several miles. This is very dangerous when you are on a highlway and it suddenly tells you to turn on a road that does not exist. I updated my iPhone to iOS 17.0.2. It did not help. I have rebooted both the car system and the phone. It does not help. Most recently, this happened when I was parked in my driveway. I was connected to CarPlay. The map in the car AND on my phone showed the same WRONG location. I simply turned off Wi-Fi on my phone and immediately as the iphone disconnected from the car, the map on my phone switched to the correct location. Incidentally, my phone works fine with CarPlay in my Bolt.

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205 replies

Oct 31, 2023 3:48 PM in response to WombatAttack

VW installed a software update for me over a month ago. As you said, my location was wrong right out of the dealer. The next day, it seemed to work ok and worked ok for a week or so. Then it started randomly putting me in the wrong location. It seems that if I turn on navigation, drive, and then park somewhere and go into the store, and then come out and start driving, it gets confused and thinks I am still located where I parked. Then, when it tries to catch up it gets all confused and puts me blocks or even miles from where I actually am located.

Other times when I am on the highway and it is working, it will suddenly tell me to turn on a street that is somewhere I am not. Very dangerous! When it is wrong, it is wrong on both the phone and the car monitor. If I turn off wifi on my phone and disconnect from CarPlay, the phone immediately shows me the correct location. Usually when I reconnect to CarPlay, the location on both phone and car are again wrong.

Dec 6, 2023 10:23 PM in response to sealclas

This is clearly a Toyota issue. I have the same issue in my 2024 Toyota Highlander with my iPhone 15 Pro. Additional data points for you:


  1. The car GPS location is accurate when I switch between CarPlaya and the Toyota navigation functions.
  2. As soon as I turn CarPlay off, the phone corrects its location within 60 seconds.
  3. Resetting the phone or reinstalling the app does not help.
  4. When I plug the phone in and use CarPlay in a wired capacity, it corrects itself within 60 seconds. If I unplug the phone again and return to wireless CarPlay, it drifts again.
  5. I have not had this issue with dozens of other CarPlay pairings in my other cars or in rental cars.


I thought CarPlay was universal - brut it clearly does not work well with wireless instances in Toyotas.

Aug 11, 2023 5:08 AM in response to rooste

Same:

  1. Fire up Apple Maps, shows EXACTLY where I am.
  2. Fire up GAIA GPS and it shows my accuracy as +/- 15 feet
  3. Turn on Car Play with my Denon, as soon as it shows up, I move 300 feet NE
  4. GAIA GPS shows my accuracy as still +/- 15 feet (WRONG)
  5. Disconnect from my Denon, I am back to where I should be
  6. Cable to my Honda, and it’s stays accurate.


Dead reconning is the feature where a car will use it’s other sensors to ‘kinda’ keep you in the right spot with a loss of signal but still show you where you are at. This is broken/messed up. For me I felt like this started happening with a firmware upgrade to my Denon.

Apr 19, 2024 6:17 AM in response to sealclas

I have another update:

<Recap>

I have a aftermarket head unit and use wireless carplay. Until mid-last year it was fine, worked great. Then it started going way off the mark. I hit a patience wall and opened a ticket with Apple. I was also to randomly reproduce the issue with a WIRED-carplay in a different unit. Wired/wireless make no difference with this issue.

</RECAP>


  • I am working with developers via support.
  • We were able to take diagnostics while my carplay showed me driving through fields and homes
  • I got back that I probably should buy/install more hardware to improve the accuracy. I pushed back, it worked up until mid-last year so something else has changed. My response: “I fail to see why I should have to buy more hardware for something that clearly worked before”.
  • I was also asked to wipe my phone and see if it worked better. I let them know the sheer amount of work for me around that(not going to explain why here). I also let them know I get why they may want that BUT even if that worked, clearly this is an OS issue and something I cannot break by using my phone. It’s a bug/defect they need to fix and I do not except that a ‘wipe’ is a fix. If something is corrupted, it’s their walled garden.
  • when I am clearly off by 1,000+ feet from my current position but the accuracy is reported as 32ft+/-, then that too is another bug of some kind, nothing I can personally do to my device.


I am waiting to hear back on more regarding my ticket, hoping to hear back shortly.

May 21, 2024 1:07 PM in response to sealclas

This has been an ABSOLUTE NIGHTMARE for me!!!

I am at a loss I have reset my phone reset my network settings etc and NOTHING seems to help!

I have a 2024 Lexus NX.

HOWEVER, my daughter just bought a 2024 VW SUV and her husband just bought a 2024 Chevy GMC and they thought I was crazy until now with both of their new cars they are experiencing it as well.

We can only think that it has to do with the new computer chips that were so backordered not long ago.

I even went as far as paying hundreds of dollars to get Wifi in my car hoping it would fix it and it did not.

Like others in the above comments reported it does it with all apps. Google Maps, Apple Maps, Waze etc.

I drive to patient's homes for a living this has GOT to be resolved.

It is very dangerous as it had me driving the wrong way on a busy street in KC before.

Jun 5, 2024 1:51 AM in response to sealclas

Hi!


This problem is driving me crazy. Once it works for 10 minutes, other time it just works for 1 minute and frequently the waze app starts with my position a couple of hundred meters away.


Changing navigation app does not help. Position in the Car Nav is 100% correct. If I disconnect the phone from the car (carplay only works wired, Audi TT 2016 and iphone 13 pro) the app immediately shows correct location, to go wrong again as soon as I reconnect.


So... it seems that apple could solve the issue - even if it was woth the option of using the phone GPS instead of the car GPS when paired in Carlpay!!


Would this be difficult? Doesn't seem so, and would solve the problem for thousands of people. I guess that there should be more than one thousand affected for each post in this forum.


I am seriously considering of changing do Android phones in order for this feature it to work correctly (my wife's android works flawless, 100% of the times). I guess apple is simply not worried with its community problems, and this is a potential safety issue!

Apple CarPlay GPS wrong location issue

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