Apple CarPlay GPS wrong location issue

RE: jhferguson5

Thank you!

Was that for Apple Maps or Google Maps app? What exactly were you seeing as far as the format and graphics (which is really not what this thread is about)? How can I tell if there is a difference in the graphics before and after?

Here's the thing... I was experiencing exactly the same location issues with both the Apple and Google maps. Do you suspect that fixing one will fix both? I failed to check my car's native navigation maps at the time I was seeing a severe case.

It would be interesting to figure out which of those steps is the one that's the key (since there are two main steps that may be it -- 1. removing the maps app and reinstalling, and 2. removing the CarPlay profile from the iPhone-Car setup and adding it back.)

Thanks for the details and helpful info.

I've now tried this a couple of times without success. Location did improve for a little bit but then went back to placing me about 2 miles away from where I am.

I was using Apple Maps. I just gave an update below that the steps I took have inconsistent results. It's still working for me at the moment but that luck may run out.

As far as the map display improvements, I've seen significant improvements in detail and display vibrancy, so I do think that my maps app had not updated properly previously. I realized it when I noticed the difference in my spouse's map display compared to mine.

I'm taking my vehicle to the dealership Wednesday for a firmware update.

Thanks for the updates. I'm still seeing some GPS maps location issues so I'm going to call the dealer Monday. It does seem like it's common with VWs (and Ford and BMW).

Today (Sat.) my car switched time zones from Central to Mountain. I manually set it and then it still overrode it back to the wrong zone. 🤨 I'm guessing that's a DST glitch. I guess I'll know more soon.

After reading about this issue on some VW forums, it does appear to be a VW GPS/com module issue that many owners have been reporting over the past two months. They mention a "5F" part.

See: https://www.vwidtalk.com/threads/gps-broken-for-several-weeks.10001/

That's good info Lsr1238. Two questions though, esp. since they are pointing finger at Apple...

Do they claim that with the VW Apple CarPlay OTA update, it will prioritize the location sources so that CarPlay will use the location derived from the phone over the car?

When I have experienced the location issue past week, I disconnected my phone from CarPlay and checked the VW native maps and the location did not change. Which means that the incorrect location that CarPlay was using in maps (Apple & Google) was coming from the car. Also, that means that the incorrect location from the car GPC is propagating back to the apps on the phone too (while running CarPlay).

So what exactly is the VW update going to change? If you didn't get that detail from VW, can you ask them that?

Maybe prior to the last update (it seems to have gotten much worse a month or two ago like in Sept.), the phone's location info was used (if available) instead of the car's GPS location info.

ALSO... (for VW owners), do you have a green light on the roof near the SOS buttons? Usually the light is on, but sometimes not. I was wondering if that was related to the overall issue -- that is if the issue is a VW hardware/communications device problem.

I have had my 2024 Atlas crosssport just under a month and I have had this GPS issue 3 times now....always in cities and high traffic. Really frustrating and stressful bug!!! Sure hope we get a fix soon....I am definitely going to try VW

Just did a 5-1/2 hour trip from south Jersey to Massachusetts and back again. On the way there, no problem. On the way back from Massachusetts to South Jersey, apple car play was useless. Thank goodness we had my husbands phone and could use it without Apple Car play. This is the second time we have had a problem on a long trip. I will never by a car again with Apple Car Play.

I am trying to minimize distractions -- the number one cause of vehicle crashes.

Vehicle crashes often result in death. I'm pro-human and am trying to minimize the number of traffic fatalities. Are you?

Hi, got this issue in dec23 in my new car. Google map on CarPlay put me in opposite lane. But the phone is normal, car play software is configured for USA where we drive in right side of road, some one should correct

I agree with you Afeni16. I posted an update yesterday.

Are they loaning you a vehicle while they have yours? Here's a thread that has some info about possible VW hardware issues: https://www.vwidtalk.com/threads/gps-broken-for-several-weeks.10001/

Someone mentioned the 5F module being the problem and having that replaced.

Has the dealer gotten any information from VW? Since this has been going on for a while it is a known issue. Are they intentionally keeping this a secret from the public?

Is yours a VW? If you have built in navigation, you can take a picture of the built in navigation showing the wrong location after switching off CarPlay so you can prove it's the vehicle and not CarPlay. Good luck.

I'm guessing it's VW policy to avoid fixing this. It seems to be a pretty widespread issue with recent VW models.

I have same issue with my Ford Focus 2023 and iphone 14pro..

as i see that carplay turn off wifi and shows me so wrong location.

when i disconnect it shows true location.

I need navigation so much for my work.

Do not know what to do?

Having this issue as well.

i have a 2020 Volkswagen Tiguan CarPlay works perfectly

in my 2023 vw Taos it doesn’t work at all.

very dangerous in when you’re new in a big metropolitan city and the highway is going 70+ mph

To me the danger was screwing with it while I was driving. But that would be on me. I have given up. Both work when not connected thru CarPlay. But I specifically wanted CarPlay.

the 2016 4Runner that I traded in’s CarPlay was fine.