You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple CarPlay GPS wrong location issue

Hello,

 


I bought a car with CarPlay functionality (RAV4 limited 2023). I am using it with an iPhone 13 pro under IOS16.4.1a (latest OS to date). CarPlay works except for navigation apps. When I use either Waze, Google maps or Apple maps, the location gets switched between the actual current location and somewhere 20-30 meters from the car. Therefore the GPS guidance doesn't work since the actual location is incorrect.

 

GPS apps on the iPhone works fine when not connected with CarPlay in this car. GPS navigation system from the car works fine when the phone is not connected.

 

I tried to start GPS apps first before connecting it to the car. It usually works for a few minutes (1-5 minutes) then the location is again off by 20-30 meters. I tried to start the GPS apps after I connect the phone to the car and I get the same result.


If I disconnect the phone, the car and iPhone GPS give me correct location. If I reconnect them, both give me the wrong location. When the car is not moving, the wrong location remains at the same spot even after I

disconnect/reconnect the phone. So it's not giving a random location. It's off by 20-30 meters.

Has anyone ever seen anything similar?

iPhone 13 Pro

Posted on May 2, 2023 4:40 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2023 3:27 PM

Update: With CarPlay in my 2023 VW Taos, the GPS will suddenly and unexpectedly show me to be in the wrong location. The error is several hundred feet to several miles. This is very dangerous when you are on a highlway and it suddenly tells you to turn on a road that does not exist. I updated my iPhone to iOS 17.0.2. It did not help. I have rebooted both the car system and the phone. It does not help. Most recently, this happened when I was parked in my driveway. I was connected to CarPlay. The map in the car AND on my phone showed the same WRONG location. I simply turned off Wi-Fi on my phone and immediately as the iphone disconnected from the car, the map on my phone switched to the correct location. Incidentally, my phone works fine with CarPlay in my Bolt.

Similar questions

205 replies

Feb 10, 2024 7:27 AM in response to sealclas

Same problem for three years with Toyota Tundra 2021. Used to be both maps (car and iphone) would put me miles away on a trip once it started to drift off course. Dealer could not fix thru 6 visits including call from ToyotaUSA. Presently car navigation and phone work separately so I stopped using CarPlay. Waste of time. Most useless program Apple has made. Is my only car with CarPlay on it which I did specifically want to use. Very disappointed.

Feb 29, 2024 10:19 AM in response to sealclas

Update Kenwood media player in VW T6 

- Apple CarPlay GPS wrong location issue 


Kenwood instructed me to re locate Kenwood GPS antenna on top of the dashboard near windscreen on passenger side. (Current location was on top of unit, under the dashboard)

This has worked and my CarPlay navigation is now working correctly. 

It seems the issue was the GPS antenna was losing accuracy due to poor signal. Kenwood also believe it was made worse by T6 heated windscreen. 

Hope this is helpful 


Feb 29, 2024 10:21 AM in response to FlashG7

Update Kenwood media player in VW T6 

- Apple CarPlay GPS wrong location issue 


Kenwood instructed me to re locate Kenwood GPS antenna on top of the dashboard near windscreen on passenger side. (Current location was on top of unit, under the dashboard)

This has worked and my CarPlay navigation is now working correctly. 

It seems the issue was the GPS antenna was losing accuracy due to poor signal. Kenwood also believe it was made worse by T6 heated windscreen. 

Hope this is helpful 


Mar 14, 2024 12:21 PM in response to sealclas

I have been battling this with a professionally installed Pioneer DMH-WT7600NEX for years and multiple iPhone 13s and a iPhone14s with "precision GPS" chip. Nothing works. The head unit has a GPS sensor that was mounted just under the center speaker in the upper dashboard, where there was only a bit of plastic between the sensor and the top of the dash, and otherwise was below the windshield. As a last hope, I relocated the GPS sensor to the top of the dashboard and near the defrost vent, so now there are no obstructions between the sensor and the windshield.


If this doesn't work, the final test might be to remove the head unit's GPS completely, as I don't think it serves any meaningful purpose.

Mar 18, 2024 7:56 PM in response to sealclas

I´ve had experienced the same problem (me and my wife). I just bought a Toyota Corolla and my Iphone 15 just got crazy GPS with Waze (about 5-10 min o f use the signal becomes very instable and waze made sugestions that could end in a life threatening situation, the GPS made me turn and drive in a wrong way direction for more than two times). My wife has a Iphone 14 and a Toyota Cross with the same problem.

I´ve tried to change the apps (switch to Maps ou Google but the same situation occours). I think (more like a guess) the fact the Apple CarPlay makes the Iphone disable the Wifi when connected wirelessly could made the GPS a little bit more unnacurate, but to change directons at the lane? Think It´s a big issue and don´t see that Apple is making any efforts to solve this issue. What's the point of using a LCD touch screen if you cannot just trust in directions that is made through the screen? What's the point of a handsfree tech if you have to disable the iphone and start to type and manage the wheels? How about security issues? Does it bothers Apple?

Mar 27, 2024 4:43 PM in response to sealclas

I’m having the same issue. When having the issue, I have noticed that my compass shows my altitude higher by exactly 10x. I live a 1250 feet elevation. When in CarPlay mode and the navigation isn’t working, my compass would say 12500. I believe that this is why the navigation appears to be intermittent. Pending on where the satellite is, me at 12,000 ft, and if it lines up with the street that I’m actually on.


My car (VW Atlas CrossSport) requires WiFi to be on for CarPlay.

Mar 28, 2024 5:37 AM in response to Kpolloc

I have the same head unit and the same issue for years with different phones including iPhone 14 Pro that has the two GPS antennas for the most precise location ability . I moved the GPS antenna for the head unit, which was installed inside the dash just below the center dash speaker, and placed it on top of the dash near the windshield. After 7+ days, the issue has not returned.

Apple CarPlay GPS wrong location issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.