Sandisk 1TB ssd not getting detected.

Sandisk 1TB ssd not getting detected in my MacBook Air-M2. Model no : SDSSDE30-1T00. The same gets detected in Windows Laptop. I am using a USB C -USB C cable.


Tried formatting in Ex-FAT in windows but still not showing up

MacBook Air, macOS 13.3

Posted on May 5, 2023 12:31 AM

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Posted on Jul 16, 2023 6:22 AM

I have found the solution!! I've plugged in ssd to windows and on that ssd was InstallSanDiskSoftware.dmg. After installation DMG on Mac it becomes visible.


In conclusion, I would recommend to install software for your External SSD. In my case I had SanDisk Extreme





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23 replies

Jun 18, 2024 9:12 PM in response to Mauktik_P

I'm having this issue with my MacBook Pro M3. My 500gb Sandisk works until I eject it and turn the computer off. The next time I turn on the laptop, my computer won't detect the drive, not even in disk utility. The drive works perfectly on a Windows computer, no errors.


The only way to make the drive work again on my M3 MacBook is to plug it into my older MacBook Pro with an Intel i5. My old MacBook won't mount the drive anymore after ejecting it from my M3 MacBook. Somehow, my M3 MacBook is damaging the drive. However, unlike my M3 MacBook, my old MacBook is able to detect the drive in the Disk Utility. So I run First Aid on the drive, and it works again. It also works on my M3 MacBook, but then it gets damaged again if I eject it and turn of my laptop. It's just annoying repeatedly repairing this disk on my old MacBook.

Nov 5, 2023 4:15 PM in response to westbahn

westbahn wrote:

Same here, Macbook Pro 14' 2023 ( Sonoma 14.1). Icy Box Hub with NVMe Slot the 1TB is not recognized. Older 250GB shows up. Different cables, formatting to AFPS, different ports, powering external, Nothing did work.

Apple you have a serious problem, here !!

It is up to the third party manufacturers to make their products compatible with one another. In your specific case, you are using a third party hub along with a third party SSD. In order for macOS to even recognize the SSD requires that the SSD works in the Ice Box Hub. Have you confirmed these two items work together by testing on other computers, especially a Windows or Linux based system?


How is they Icy Box Hub connected to the Mac? Need specific and exact links to the cables & adapters used since they may make a huge difference, plus a link to the Icy Box Hub you are using since I don't know what you have and there are multiple possibilities. Also, what it the exact make & model of both SSDs....are they installed into this hub or do they have their own separate adapter/dock/enclosure? The 1TB NVMe and the older 250GB one? This is also extremely important to know. Not all SSDs work with all computers, hubs, docks, adapter, or enclosures. Yes, theoretically they should, but in my own personal experience this is not always the case.


Make sure to disconnect all other external devices in case one of them is causing a problem.


I've been supporting Macs for my organization for over 20 years and I have seen numerous third party devices not function with a Mac even though they should have worked perfectly fine. It is not something new. Maybe Apple is somewhat to blame at times, but I'm sure some of the third party manufacturers also have at least equal or more blame for having a product which does not function with a major brand computer. FYI, I have used Icy Box SATA sleds without issue on Macs, so I know that Icy Box can make a good product....are all their products good? I don't know. My guess the issue has something to do with the SSD being used or possibly the cable being used or how everything is connected.


I suggest you start your own thread so we can try to assist you with your issue so we don't lose focus on the OP's issue which may have a completely different reason for failing. I've just outlined multiple reasons for your failure, but that only scratches the surface of possibilities since there could be issues with third party software or other configuration issues.


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Sandisk 1TB ssd not getting detected.

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