Apple Home sync error when connecting to Philips Hue Hub

"It's apparently Hue at fault". As per always, it's the others.

I cannot connect from Apple to Hue, I can connect with the Hue app. Only IOS has changed.

Ever since my Hue system cannot be controlled.

But: "It's apparently Hue at fault".

Why do I not believe that?

Same exact issue here. I fixed it by throwing away all Philips Hue bulbs and bridge and replaced with Lutron. Works GREAT! What's Philips' official stance regarding the ongoing commitment to manufacturing and supporting Hue? Last I read, the official statement had statements like "due to the supply chain" and I recall "indefinite" thrown into the statement too. Will Philips be officially announcing end of life for everything IoT? Or is it just the Hue lights and Bridge?

Can't believe it has been more than a month and no solution still to date, unless someone found a workaround?

I have 5 lights (some in the ceiling), so hard reset would be quite annoying (and not necessarily helpful from what I see). It works fine on the Hue app so what happened

I'm still having trouble connecting Homekit with the Philips Hue app after the latest updates. When adding a home assistant, I'm running into an "Apple Homesync Error 2002". Was told that Hue would work with Homekit but can't even get it set up. Would appreciate some kind of fix.

I have the latest update from Hue 1958159030 and if I unplug the Hue bridge and plug it back in it works for 3 min then I get Hue bridge is not responding.

I have uninstall the bridge in Homekit and then added it back in, I have done a factory reset and added back all lights then added hub back to Homekit - works for 3 min, then goes back to not responding.

All my lights and hubs have latest updates as do my apple hubs.

Also insight would help as this is frustrating - work great before the matter nightmare started.

FYI: it all works in the native HUE app (or if I use hoobs which i should not have to).

I installed a bend new Hue hub from scratch - it works in Hue app then when port to Homekit nothing. A factory reset, customer care as always useless. I used the hue voice assistance to link to Homekit it connects works briefly then hue hub goes to not responding.

This is frustrating. My bridge worked for ages and suddenly stopped working. It’s on the latest firmware and I’ve done a factory reset. It works in the Hue app but I get the 2002 error when I try and add it to my home. I don’t know what to do. I’ve tried the things listed online that people say have worked and nothing.

I was able to add hue lights to HomeKit but I can’t control them. On HomeKit, the hue lights show ‘No Response’. I have updated hue bridge as well as Apple TV and I have the latest version of hue and HomeKit app. I also reset the hue bridge and started fresh.

Philips Support , is there anything else you would like me to try?

Never worked before. Never had issue with adding hue bridge and receiving lights in HomeKit but the lights can't be controlled. Also, yesterday the control for light worked for a few minutes albeit very slowly. For e.g., turning on a light took 15 seconds. Then it totally stopped working. It works perfectly from Hue app.

I also added the hue bridge via the Apple Home App and got same results.

I got a new bridge and will try it soon.

I too have done what many have - my system is below any thoughts to get hue responding in Homekit again.

It adds work for 5 mins and stops - i also tried disabling VPN and Private IP on iPhone no luck

reset Hue, got a new Hue hub re-added all lights, added hub via Homekit and via Hue app no luck. and yes i rebooted the router and apple TV hub.

Orbi Mesh RBR850 + 2 nodes all updated

Hue Bridge BSB002 - (went bought a new one just in case update to - 1.59.1959097030

4 LWB015 spot lights - 1.104.2

2 light strips LST002 - 1.101.2

4v Apple TV hub - updated 16.6

iPhone updated - 16.6

I have Eve, Arlo (issue with 4540 hub in home kit 5000 is ok) MyQ, Onelink, Meross, Sylvania, Aquara, Leviton all working fine - had a few small issues after Matter update most are resolved but this Hue **** hole.

Update - Not in the beta for Ma and I tried a factory reset that did not work so I bought a new hub updated it to latest firmware then added lights - works great in hue. added to Apple then it work 3 min and stops. - interesting fact...

Orbi Mesh - RBR850 series 2 satellites on latest firmware\software and Xfinity cable router.

Login in to friends Spectrum router using his WIFI the Hue lights work....login back into home nothing - tried this at father-in-laws Spectrum wifi works great again at home no response.

Any recommendations - BTW Router into Orbi - into switch is Hue is on same subnet as WIFI

I have two hubs and 100 devices in my house. Everything worked great in Apple Home till Spring 2023 when nothing worked. I’ve tried resetting, updating, etc. all without success. One Sunday morning I spent several hours with an incredibly Apple tech support representative who at the end of an exhaustive trial and error process suggested it was something wrong with Hue. The Hue app indicates all the devices are update to date. What are the next steps towards getting my devices working with Apple Home again?

I tried to connect the Hue Bridge to my Homekit but during the configuration I keep getting the "Synchronization error Apple Home - Unknown error: 2002"

I've already reset my Bridge and my Homepod Mini, however I keep getting the same message during the setup.

When I try to connect the Bridge via Homekit, I am getting the error "It's not possible to connect the accessory - Wrong configuration code"

I have updated both the Bridge and the Homepod to the latest versions.

Does someone faced the same issue and knows how to fix this?

Small note: error codes have been a translation from another language

After more and more tinkering I'm at the same spot now. At one point the Hue Hub was added to my HomeKit 4 times for a total of 100+ accessories with no response.

This is beyond frustrating as this was working perfectly fine up until this morning. I literally just spent close to $1000 on lighting for my kitchen renovation and can't use these stupid lights easily.

Really glad I paid the Hue premium for this.

still the same problem. they even send me a new bridge and i made a new setup, deleted all and configured from scratch. same problem. so it must be a router setting, some software problem or another stupid little thing that wont give me peace of mind.....