The pngs in my files app keep their transparency but for whatever reason when I download a transparent png to Photos it loses then transparency and turns the background
This is really inconvenient, help?
iPad Pro (4th generation)
I have been on multiple phone calls with 3 different CS agents for months!!! In the end they gave up and told me to wait for an IOS update. Well last night the IOS 17.3.1 popped up. Updated. And guess what! PNG files still don’t work!!!!!
Their so called engineering team is useless!
”download and keep originals” is chosen already before I made this post and that hasn’t worked
I hope this thread doesn’t get buried or ignored, I need help with this ASAP
Is this just happening with Discord? I will get emails when you reply, so don’t worry about me not seeing it.
It doesn’t give any options like that, it just goes straight to my photo library and has me upload the photo that way. Doesn’t let me choose between png Jpeg or tiff
If there is some way for pngs that are saved in my Photos to retain their transparency instead of forcing a white background onto it that would be nice
This is happening to me when I Airdrop a PNG with transparency to my iPad Pro. It's a new behaviour because I have several images with transparency from before which are fine.
I really need this fixed. I think part of the issue is that I tried uploading the .png directly to iCloud Photos via my laptop, and it says 'Only files in JPEG format can be uploaded.
I still deal with this problem. Is anyone going to solve it?
I'm sorry, but why does Apple Photos allow you to make cutouts from photos with transparent backgrounds in the first place? 🤷♀️
Are you referring to Photos on your iPad? If so I missed that an was referring to Photos on a Mac.
Pngs losing transparency when downloaded to my photos app
