Pngs losing transparency when downloaded to my photos app

The pngs in my files app keep their transparency but for whatever reason when I download a transparent png to Photos it loses then transparency and turns the background


This is really inconvenient, help?

iPad Pro (4th generation)

Posted on May 16, 2023 7:22 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2023 10:04 AM

Where are you downloading from? Have you tried downloading to the Desktop, checking them with Preview to see if the transparency is there before importing into Photos?


The Photos library does not display transparent pngs and gifs as transparent. It gives them a white background in my Library.


Export the png file as a Unmodified Original and test see if they are have transparent background or not.




26 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pngs losing transparency when downloaded to my photos app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.