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Pngs losing transparency when downloaded to my photos app

The pngs in my files app keep their transparency but for whatever reason when I download a transparent png to Photos it loses then transparency and turns the background


This is really inconvenient, help?

iPad Pro (4th generation)

Posted on May 16, 2023 7:22 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2023 10:24 AM

The thing is that this shouldn't be happening - optimized storage or not. Yes, one solution is to save PNG's to Files BUT there are plenty of apps on the iPhone that will only let you choose images from Photos (instagram etc). This has to be a bug that hasn't been addressed.


I tested a white text on transparent from my Photos and used it when working in Adobe Express on iPhone and the transparency game through - but when creating a story on Instagram, the same image was added as a white box.


My last point is this: we should be able to see what the PNG is of if we use a white shape or text. This just has to be a bug - there are so many people who do creative work on their iPhones and this just needs fixing!!!

26 replies

May 16, 2023 7:31 PM in response to Ktm02

Hi! Any photos with transparent backgrounds will appear in the photos app as a white or black background. When it is used in other apps it should appear as transparent or the color that the app changes it to. Are you having problems in apps where they don’t seem to have transparent backgrounds after using the photos app to import them? Screen recordings would be excellent.

May 17, 2023 6:57 AM in response to Zedairder

Not just discord. Photoshop Mix and other apps too


however, weirdly enough, it is shown as white background in my photos app and not transparent, but when I put the photo in text messages it is transparent


its just that lots of apps aren’t allowing transparent images due to the white background that is forcibly placed on my transparent PNGs on my photos app. PNGs I’ve saved from safari typically do keep their transparency in my photos app though. It’s just that transferring the png from files, text messages, and discord makes it lose transparency (except for when I upload the image to my text messages. It keeps the transparency somehow)

Pngs losing transparency when downloaded to my photos app

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