Gretting,
Due to low memory on the hard drive, I accidentally deleted all database of my MacBook Air, mid 2012 version via safe mode. Now I am trying to login but there is no login window except a file folder with a question mark? It seems there are no stars up folder? Any help with the login is much appreciated. Also, when trying to install the new OS, it asked for a location to be stored but there is no pop up Windows to choose.
Ppham5334 Said:
"No login info when MacBook Air turn on: Now I am trying to login but there is no login window except a file folder with a question mark?[...]"
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Thank you for the screenshot.
Troubleshooting a Mac with a Question Mark:
Three Things...
1. Go here: If a Flashing Question Mark Appears when you Start your Mac - Apple Support
II. Mount the Drive:
Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.
III. If Neither of the Above Works...
Reinstall the macOS:
Go Here: How to reinstall macOS from macOS Recovery - Apple Support. Important: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once mor
Ppham5334 Said:
"No login info when MacBook Air turn on: Now I am trying to login but there is no login window except a file folder with a question mark?[...]"
-------
Thank you for the screenshot.
Troubleshooting a Mac with a Question Mark:
Three Things...
1. Go here: If a Flashing Question Mark Appears when you Start your Mac - Apple Support
II. Mount the Drive:
Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.
III. If Neither of the Above Works...
Reinstall the macOS:
Go Here: How to reinstall macOS from macOS Recovery - Apple Support. Important: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once mor
Follow each the steps at > If your Mac starts up to a question mark - Apple Support
Ppham5334 Said:
"No login info when MacBook Air turn on: […]I will contact Apple support team, meanwhile, if you have other suggestions, kindly let me know. Thank you so much!”
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You are welcome.
As a Followup:
When you boot into Recovery Mode, and then go into Disk Utility, do you see your hard drive? Is there an “Unmount” button there? Try pressing the First Aid button for each volume and subdirectory.
Thank you so much for your reply. I have tried your and others people suggestions but it doesn’t seem to work. My case, since I accidentally deleted everything, no login info, no setup location for where the OS X to be reinstalled. I will contact Apple support team, meanwhile, if you have other suggestions, kindly let me know. Thank you so much!
No login info when MacBook Air turn on
