Reject call with a text message no longer works as it's trying to send it to a number in India rather than the caller

Question

Heider Sati Author

Level 1

8 points

Reject call with a text message no longer works as it's trying to send it to a number in India rather than the caller

1) I receive a call that I am too busy to answer, so:

2) I then reject the call with a text message (doesn't matter what text I chose)

3) The call is rejected as expected, but

4) I then get "message failed to send"

5) When I check further, I can see the iPhone is trying to send this to a number in India (exactly: +90***

6) Just to clarify; The caller is in the UK (not India)

I would appreciate if anyone (or Apple) could help or explain what's wrong?

Thanks

Heider

[Personal Information Edited by Moderator]

iPhone 11 Pro, iOS 16

Posted on May 24, 2023 9:08 AM

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Answer 1

Heider Sati Author

Level 1

8 points

May 25, 2023 12:02 AM in response to Johnathan Burger

I disagree, the built-in iPhone function that says "reject call / send SMS" has been asked to send to this SMS number +90... mentioned earlier, it's clearly an Apple iPhone issue and has nothing to do with network.

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Answer 2

Heider Sati Author

Level 1

8 points

May 25, 2023 12:08 AM in response to Johnathan Burger

The reality is Apple rather than sending an SMS to a +44-7xxx number, it is sending it to a +90-XXX number instead, the message is failing to send because that number is not recognised hence asking public about if anyone experienced the same issue, looking online I can see few threads here and there with users having the same problem.

I understand that this is not Apple support, that does not matter.

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Answer 3

May 30, 2023 7:24 AM in response to Heider Sati

Heider Sati wrote:

I understand that this is not Apple support, that does not matter.

It kind of does matter because it means Apple will not answer here. It's also unlikely, though not impossible, that any other users would know why this is happening. I would recommend contacting Apple directly. Use the Support link at the bottom left of every page of these forums.

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Answer 4

Aug 9, 2023 1:23 AM in response to Heider Sati

Hello, did you ever get this fixed? My friend is having the same problem. When he answers an incoming call with a text message the text message is being sent to a different number than the person calling

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