after upgrading my iPhone Pro Max from 16.4.1 to 16.5 my Carplay does not work. I cannot download back to 16.4.1, will 16.6.1 restore carplay?
[Re-Titled by Moderator]
bogey77 wrote:
Hi lobster, No way! The phone does an update , not the car! Apple should apply not mercedes!!
The problem here can be in the infotainment system, or in the iPhone, or in iOS, or in the connection, among other possibilities.
If you have used a cable to connect to the infotainment system here and not Bluetooth, you will have already replaced that and ruled it out as an issue.
If not the cable, the next step is to check for infotainment system firmware updates, and for iOS updates. This usually resolves the known issues that can arise with the two immensely complicated computers operating on each end of the connection—the infotainment system, and your iPhone.
If the problems persist, contact the car manufacturer, as they are best positioned to troubleshoot this. If the problem is with iOS, the car manufacturer is best positioned to work directly with Apple to resolve this, or (potentially) to make changes to the infotainment system to work around the issues.
Even if this is an issue with the iPhone and iOS, it’s not an endemic issue with CarPlay. And if this is iOS at fault and not some oddity specific to the manufacturer’s infotainment system, it’s something that will necessarily involve both the infotainment system maintainers and Apple CarPlay maintainers to resolve, and possibly other parts of both organizations.
Could this issue be caused by the iOS update? Sure. But is the flaw in the Apple code, or in the infotainment firmware, or has (for instance) some Bluetooth giblet on either end of the connection that picked this moment to fail?
In short… Contact the infotainment system vendor. That’s usually here vehicle manufacturer. They’re best positioned to resolve this directly m or to work with Apple to resolve this. They’re also best positioned to know if and where there are issues with CarPlay; whether those are nascent, already acknowledged via TSB, or otherwise.
I had a similar problem with my Chevy Bolt 2018 -CarPlay stopped working. I went into car settings, to devices, and saw that CarPlay was turned off. No idea how that happened. I turned it back on and voila all is good again..very simple fix.
RWC2530 wrote:
No.
Okay, thank you.
Have you checked for firmware updates to the infotainment system?
This seems to be the US update portal: https://www.bmwusa.com/owners/software-updates.html
I was able to get CarPlay working AFTER I did a hard re-start of my BMW head unit.
The recent 16.5.1 fixed this. No issues now (I have a 2019 Chrysler Pacifica). All good. Thanks, Apple! That was rough. I didn't realize how many times I do business in the car until I didn't have access to the no-hands CarPlay anymore.
Treseoc wrote:
I have a 2021 Toyota Rav 4 Hybrid and the problems you described are happening on my car also.
This has only been happening since the update to 16.5.1 and is so upsetting.
At one point I used "Forget this device" for my Toyota and paired it again, still the same result.
The volume control randomly works or not and as you said steering wheel buttons don't respond.
This is a maybe it will work this time or maybe not scenario!
I thought I was losing my mind!
APPLE PLEASE GET THIS BUG FIXED ASAP!
You aren't speaking to anyone from Apple here. This is a user to user only forum. Have you tried using another cable from Apple? Other's have suggested that solved this for them.
Otherwise, the common thread here is TOYOTA. You should contact Toyota for help as it is most definitely not effecting most other brands. It's not effecting my Genesis GV70 as an example. This is clearly a Toyota issue. And Toyota needs to help you.
Try the forced restart and keep a copy of the directions. Most of us members on the forum who have been around a long time, Force Restart our iPhone's after every iOS update.
And for fun, try a different cable as well.
RWC2530 wrote:
CarPlay disconnected in my BMW after I downloaded iOS 16.6. I am unable to re-connect CarPlay or Bluetooth on my iPhone 14 Pro Max.
Have you un-paired and re-paired? If not, start there.
You simply proved you didn't have your settings set up correctly for Apple CarPlay to work. To my knowledge, having Siri active has always been a requirement for CarPlay. So there's nothing wrong with iOS, your phone, nor your car.
I'm glad you figured out what you needed to do to get CarPlay working correctly.
If you don't like having Siri active to use CarPlay, feel free to provide feedback to Apple via this link --> Feedback - iPhone - Apple
But since having Siri active has always been required, I wouldn't expect this to change. Think about it. Using the voice control through your car, Siri would be necessary to do things like ask CarPlay to call someone. That's just how Apple designed the interface to work.
1 foot (12”) cable is a solution. Just FYI, I had the same problem with my phone not connecting to CarPlay after the update and read in a Reddit forum that using a 1 foot long cable will allow phone to connect. I tried it and it worked! My assumption is that this is intentional and was done to prevent one from looking at their phone while driving however my experience is that it is a dangerous change in that at times I do need to glance at my phone and it requires way more of my attention because of the issues of dealing with a short cord.
I had the same issue with my BMW. I reset the radio and my CarPlay is working properly.
Update to 16.6. That worked for my XR
I have been having the same problem and I just reset the radio on my truck and CarPlay came back and is working great
I have the same problem. I followed all the recommended steps:
None of the above works. As brwyche says, it's the 16.5 update, not the car. Works with my daughter's phone who has not yet updated to 16.5.
I use Carplay so much: check in with my kids on my way to pick them up, call family while on a long drive, listen to podcasts, use map settings for quick distance and travel time estimates, etc. Now I can't do any of that. I can Blutooth for phone conversations only, but I hate using Bluetooth because it automatically connects and I don't always want it connected.
I really need a fix for this.
Experiencing the same, today’s iOS 16.5.1 update does not fix the issue either. Apple Support stated other users are reporting the same issues but still wanted me to download the CarPlay diagnostics tool, note every time the issue occurs while I am on the road (which I think is a major safety issue), then call back by phone to send them the haptic feedback data via WiFi only- which I did not have available at the time.
Happened to me as well in Skoda Octavia IV (VW group). After seeing the post from "peppogiappe" I just went into my car and went to infotainment menu without phone connected (I observed the issue after 15.6.1 update. The 15.6 just screwed my camera dongle connectivity with not original accessories). Then I found "SmartLink" application. I went there and found a "tail" with the Carplay icon and name of my phone. So I have connected my phone and clicked it once I have seen it is charging. Well and it connected. Then I tried to stop the car --> start it again and connect the phone straight once again. And it worked. So I do hope it will be OK. If not I can repeat this "procedure" and hope it'll work same way again (not a big hassle - better than stay not connected :) )
CarPlay not working after iOS 16.5 Update
