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CarPlay not working after iOS 16.5 Update

after upgrading my iPhone Pro Max from 16.4.1 to 16.5 my Carplay does not work. I cannot download back to 16.4.1, will 16.6.1 restore carplay?


[Re-Titled by Moderator]

Posted on May 26, 2023 9:36 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2023 4:03 PM

I wish I had read this before we bought our new iPhone 14 Pros today and had this problem. It connects via Bluetooth but will not connect to CarPlay so I can’t access my map or anything. REALLY ****** OFF.

105 replies

Jul 15, 2023 1:00 PM in response to Bikerbabe108

Bikerbabe108 wrote:

In my case it isn’t the car….. my old iPhone still works perfect…. New one on latest IOS doesnt


Verify the infotainment firmware is current, and then contact Mercedes Benz. Again, even assuming this is an Apple issue — which is not certain — Mercedes Benz is still in the best position to isolate and identify what happened here, and to then work with Apple toward resolution.

Jul 15, 2023 1:22 PM in response to Bikerbabe108

Bikerbabe108 wrote:

Mine is Honda….. so again suggests IOS as multiple car manufacturers

Whether it's iOS or not isnt necessarily the issue. Honda is the one who made the infotainment system in your car and Honda needs to ensure it works with iOS. Perhaps Apple changed something. They provided the API to Honda in advance of an update. And Honda is the only one who can update their infotainment system in a Honda car. Apple has no control over Honda software at all.

Jul 15, 2023 2:36 PM in response to Bikerbabe108

Bikerbabe108 wrote:

Mine is Honda….. so again suggests IOS as multiple car manufacturers


Or the manufacturers are using some common third-party framework, or using some older Apple and deprecated framework, or using some common component vendor, and that somehow got it wrong.


Nobody here knows. This could well be Apple. This could be something else.


The folks that have access to the failing gear for troubleshooting are the vehicle manufacturers.


Or to rephrase this, and here assuming this is an Apple issue (which is unclear), who do you want complaining about this issue to Apple?


You and a few others of us here in a forum?


Or, well, Honda?

Jul 16, 2023 7:02 AM in response to bogey77

bogey77 wrote:

My car does not do updates. It isnt a tesla you know

Most modern cars, even cars dating back a few years, have the ability to take software updates. CarPlay didn't become ubiquitous until around 2018 or so. By then, infotainment systems were designed with updatability built in. You may not be able to do the update yourself, but usually, the car dealership has the ability to update an infotainment system. Newer cars now have Over the Air update options. And this doesn't just apply to Tesla.

Jul 20, 2023 4:34 PM in response to bogey77

bogey77 wrote:

My car does not do updates. It isnt a tesla you know


if the infotainment system has CarPlay, it almost certainly has firmware. Whether it can be updated by the owner?


I updated the infotainment firmware in a decade-old pickup a while back, which cured various issues it had, and that infotainment system well predated CarPlay. It used a screwy setup and a USB stick, but it updated.


Check and update your infotainment firmware. Then un-pair, and re-pair, and try again.

Jul 27, 2023 11:52 PM in response to brwyche

As stated earlier, This cannot be something the carmanufacturer(s) need to solve. This is an apple thing. How do I know? Well I bought a refurbished XR and this phone upgraded to IOS 16.6 Now suddenly my car (throught carplay) states that I need to Activate Siri ( which i do not want or need) and after that carplay worked normally again !!

I havent tried to update the iphone 8 to 16.6 to see if my hypothesis is true..

Jul 28, 2023 8:34 AM in response to bogey77

bogey77 wrote:

No. It was not required in my 8 before I updated to 16.5.1. Never used Siri before…


You clearly were not using Siri, but it was available.


Siri is a fundamental part of CarPlay, and is also always part of Bluetooth connectivity, and very commonly has a driver-accessible control to summon Siri. Beyond the one button to summon Siri, the CarPlay interface is available entirely hands-free.


Yes, even on iPhone 8. My iPhone 6s was working fine with Siri and a Bluetooth infotainment system—not even CarPlay—in a ~decade-old truck.


For details of the particular infotainment system, check the owner’s manual. For many vehicles, there’s a voice command button on the steering wheel. This button for various Bluetooth infotainment systems, and for CarPlay support. (I suspect it’s even required for CarPlay support, but don’t have access to the CarPlay specs.)

Jul 29, 2023 10:54 AM in response to brwyche

Hi all, so I know this post has grown since my posting….


but to say after spending time on the phone to the Apple support team my car play is working again in my civic


we went through a series of resets…. And found that during one of the IOS updates a change to my network settings was causing my phone not to connect to the car for more than a second or two.

so reset of network and it’s back!!

Aug 1, 2023 3:01 PM in response to brwyche

I had the same issue with my iPhone 14 and 2020 Toyota Rav4. It worked fine before updating to IOS 16, but after, only maps would work when connected to CarPlay. I could see my song playing, but no sound. I tried the methods recommended by Apple several times with no luck.


What did work is resetting my infotainment system to factory default. I had to do a search on YouTube learn how to reset it, but it did the trick.


Hope it works for you!

Aug 12, 2023 4:54 AM in response to brwyche

Ok Toyota Hilux 2022 and I had the same issue with my phone and my wife’s phone.

After updating no more connection with Carplay.

So here is what I did to get it working again.

On the infotainment press Setup / General / Preferred Service

Here Toyota Online was selected.

So I changed it to Apple CarPlay and boom everything working again.

Hope this can be of any help here.

CarPlay not working after iOS 16.5 Update

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