iPhone 13 hotspot keeps disconnecting and going to sleep. Unsolved

Question

Level 1

6 points

iPhone 13 hotspot keeps disconnecting and going to sleep. Unsolved

I´ve been using an iPhone for 6 months or so and I've always had issues with the hotspot functionality. The WIFI radio turns off every few minutes and kicks all connected devices off (laptop and iPad), I tried following the guidance on the support page but doesn´t seem to resolve anything. Next step will be carrying a second device to provide mobile hotspot when on the road, which seems silly that I must resort to something like this. This is a work provided device so rooting and such options isn´t a possibility.

If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) - Apple Support

Resetting network settings
Restarting device
Updating to newest version of IOS
Switching to different sim card both ESIM and physical SIM.

Any ideas before I order a third sim and start carrying my old phone for AP functionality.

iPhone 13, iOS 16

Posted on May 31, 2023 10:46 PM

Reply

Answer 1

Top-ranking reply

iphonehotspotissues

Level 1

8 points

Jan 11, 2024 1:36 PM in response to SravanKrA

rubbish- my gf and i have the same carrier and settings but she uses android and i use apple. Her android hotspot is always visible on my macbook and my iphone hotspot keeps dropping despite all changes all experts recommend. There's something wrong with Apple's software.

Reply

Answer 2

Jan 11, 2024 1:31 PM in response to doommius

i've had this issue constantly for the last few years and just use an adroid phone (yes- even for my macbook) to stay permanently connected. If it wasn't for my full apple kit i would have moved by now back to Android and Windows.

Reply

Answer 3

doommius Author

Level 1

6 points

Jun 1, 2023 5:42 AM in response to SravanKrA

I did that while testing so it is confirmed that it is not an issue with the simcard it also work's in a different phone.

full coverage 4g/5g speedtest between 160-300 mbit/s on cellular.
Data Balance. Unlimited on work sim, 900gb on person.. not an issue.
On your windows (See if WiFi Auto Joins is enabled), Not the issue.
Also, check if you have any stronger WiFi signal around your computer. Also not the issue.

Reply

Answer 4

May 31, 2023 11:16 PM in response to doommius

Despite your attempts at various methods, you have yet to explore the crucial step of utilizing the SIM card from your iPhone 12 Pro in alternative devices. This is because the functionality of a Hotspot is contingent upon the carrier rather than the specific device in use.

Please see the pic below to make it clearer that Hotspot is enabled by a Carrier on one SIM and not by the other Carrier in the same iPhone (Dual SIM).

Use these steps first

Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.

If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi

Also, check the following

Network coverage and stability
Data Balance
On your windows (See if WiFi Auto Joins is enabled)
Also, check if you have any stronger WiFi signal around your computer.

Ask the Carrier to change the SIM if nothing works.

Reply

iPhone 13 hotspot keeps disconnecting and going to sleep. Unsolved

Similar questions