Despite Connection Doctor success, can't send emails on Apple Mail for Mac

Question

Level 1

24 points

Despite Connection Doctor success, can't send emails on Apple Mail for Mac

Hi

For a long time, I've had to save emails first as a draft, reopen them, and then send. However, suddenly, I can't send emails at all. They sit in the outbox. Connection doctor shows all SMTP servers connected.

I don't want to completely delete the emails because my email provider has not kept as much history. I've tried deleting SMTP servers and re-adding. I even upgraded my iCloud so I have plenty of space there in case that was the issue.

Thanks for any advice!

MacBook Pro 15″, macOS 10.14

Posted on Jun 2, 2023 11:21 AM

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Answer 1

ku4hx

Level 7

23,688 points

Jun 2, 2023 2:53 PM in response to DadMaster

You shouldn't have to go through all those steps to send mail. In a properly functioning account you set a correct recipient address, type your message and send. You don't have to enter a title if you choose not to.

Mail is just a portal to a web service so you can control it locally. Your actual mail service is the web service.

Even if you remove a local mail account, the web service remains untouched. Recreating the mail account just allows access back to what's there. If your web service is acting differently, something is wrong with them.

My usual advice is to remove the offending mail accounts and recreate them for scratch. There is NO reason this should have any effect on the web services contents. It it does, they are broken; which I doubt is the case.

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Answer 2

DadMaster Author

Level 1

24 points

Jun 2, 2023 5:20 PM in response to ku4hx

If I delete the accounts in Apple Mail, I'll lose all the legacy emails not currently on the ionos server. That's what has stopped me from starting over.

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Despite Connection Doctor success, can't send emails on Apple Mail for Mac

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