Can’t make a purchase for suica on us Tmobile iPhone. Payment not going thru

trying to add a Japan transit card - suica to my wallet but the payment is not going thru via cc or debit card or apply pay. Does anyone know why?

Posted on Jun 8, 2023 2:03 PM

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I am trying to add money to my pasmo card and it keeps saying "payment not completed". I'm trying to add Suica to my USA iPhone 11 in advance before going to Japan. Previous tips I heard were to manually input a yen amount, but I tried it and it didn't work. I also tried using both a credit card and a debit card from my apple pay and neither worked. I did see a YT video that mentioned you might need a physical card first, so I'll have to try that once I get there. Although my friend in Japan said I would be able to just add Suica to my phone before I come, I haven't found a way to do this ahead of time on my own-- is anyone else getting this issue?
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2 replies

Warashina

Level 2

161 points

Jun 11, 2023 5:49 AM in response to sn0r1der

VISA is blocking foreign issue cards for Apple Pay Suica use.

Use Mastercard or AMEX.

kkong33

Level 1

8 points

Jun 26, 2023 12:19 PM in response to Warashina

I use the Apple credit card and neither allowing me to add money nor purchasing a new Suica card. My sister who is sharing the same credit card with me was able to add value to her Suica

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Can’t make a purchase for suica on us Tmobile iPhone. Payment not going thru

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