I'm getting mail addressed to ...@suddenlinkmail.com I'd never heard of them before & its not me!

Hi Jane, I have been dealing with blocking spam email for several months now. I have worked with Apple senior advisors and learned quite a lot on how to create rules to do so. Some rules have been successful but lately the newest spam have been bullet proof. Fortunately my mail software recognizes most as junk placing them in my junk folder. The problem is some good mail gets placed there and I still have to look thru the junk to find them. Once done I control click on the junk folder and choose erase junk mail. I tried creating rules to erase the junk mail before it even gets placed there as I don't want to even see them. That can be risky as good email could also be deleted. Apple says it is a moving target changing daily so very hard to manage.

Whatever is in your iCloud.com account will be on your computer so you will have to delete it at some point. I am getting over 100 a day and I erase it all the time. You can set a preference in mail on how to erase junk and trash. Go to settings, accounts, mail behavior choose... daily, weekly, monthly or never. I set mine to erase deleted message weekly and it works. I manually do my junk to be sure nothing good get deleted by mistake.

To view all headers in mail click on view, customize toolbar, and drag all headers to your menu bar and place it there. Now you can open all headers and see things like this Return-Path: <8dtnNw3nOfEr=

See pages 2 and 3 of this discussion, and create folders and rules in iCloud Mail (not Apple Mail). Use the rules to move obnoxious and recurring spam to folders. I made mine “sub folders” in a folder called “Spam Aggregator” which I keep collapsed in Apple Mail.

Totally solved the problem for me.

Good Luck

CarmyBeth,

I think you will drive yourself crazy creating so many folders to try and separate every junk mail sender. It is impossible.

Are the emails from Cash'App showing up unread in your junk mail folder along with other junk mail also unread? In my situation I am also getting the Cash'App junk mail along with others in my junk mail folder. I don't see this as a problem since Apple junk filter has identified them correctly placing them in my junk mail folder. Since they are unread they stand out.

Because I was getting so much junk mail from suddenlinkmail.com and thermomix mixed in with everything else it was hard for me to look thru so much to see if good email got placed there. Now that I have created rules to separate suddenlinkmail.com and thermomix I can now quickly and easily look thru the rest of the junk looking for anything that isn't junk. Once done I then control click on the junk mail folder and choose erase junk mail. They all disappear. If you don't want to bother with this and let mail do the work then in the mail app click mail, settings, accounts, mailbox behaviors, under junk mailbox...erase junk messages and choose what you like.

Michael you have explained this perfectly and I have also gotten control of my junk mailbox by following your example creating corresponding folders for the worst offenders. Thermomix junk has disappeared altogether and suddenlinkmail.com has slowed to only a few a day now. The newest offender for me is p.gilt.com. I created a folder for them along with a new rule in iCloud mail and corralled 29 new messages that would normally end up in my junk folder. Now all I have to do is highlight one message in my p.gilt.com folder, click control A and delete to remove all of them.

I have attached 2 screenshots to help CarmyBeth see where I found the from address containing p.gilt.com. I think she was using CashApp in the rule she made instead of clicking on the drop down arrow to see the real sender.

Because these 29 spam emails were kept out of my junk folder it is making sorting thru the junk email so much easier now. Thank you Michael.

Here's a link to the tutorial:

Set up rules to filter email in Mail on iCloud.com - Apple Support

I am getting over 100 emails daily from ...@suddenlinkmail.com and have tired all the thoughts provided in these post to stop IT.

I have rules at the iCloud level to move the mail to JUNK, and mark it as read.

Then on my MAC, I have a rule to DELETE the email in junk; however, to force the rule to be applied, I needed to add a line in the rule to set the color of the background to ... (pick a color), then when I need to run the rule, I edit the rule and change the color to the next one on the list, which forces the rule to be applied.

I have spent weeks working on this with Apple Support, sending them screenshots of the emails, of the rules set up, of the lists of blocked contacts etc. They finally concluded that because these emails are going straight to junk there's nothing they can do to help - blocking contacts only works if the email is being received in the inbox, not the junk mail. They didn't seem to know why the many rules set up worked sometimes and not others, but that could be because I've only set them up in the Mail app and not via iCloud. I'll be interested to hear what Apple Support have to say to you.

I have been very lucky because Apple mail is doing a good job recognizing what is junk and placing it in my junk mail folder keeping it out of my inbox. In setting up rules for junk mail I have always chosen to delete it vs sending it to trash. I don't want to deal with this garbage twice. However one time a rule I setup was in error and began to delete good email. I happen to discover this and with the help of a SA was able to correct it.

Suddenlinkmail seems to fairly new and is proving to be quite difficult. As a test I tried setting a rule: Message is not addressed to my full name..... Move Message to mailbox: Trash. It didn't stop the suddenlink junk but instead began moving my unread good email to trash. I had to delete that rule right away. So rules don't always work correctly. Also just because we see To:*********@suddenlinkmail.com may not necessarily mean it isn't addressed to you. Your email may be there just not shown.

Finally I have found some senior advisors are willing to try to resolve this and others will say "we are not allowed to help you create rules. You need to send feedback to apple.com/support.

I am hoping the SA you are working with will come up with something. In the meantime all I can continue to do is manually delete the junk by control clicking on the junk mailbox and choose delete junk mail. I get up to 100 a day and I check daily to look for anything that doesn't belong there. I have my junk mailbox behavior set up to erase junk mail after 1 week.

Once you have build your rules as you did, instead of your color change trick you can force your rules to be applied using "Apply Rules" of the "Message" menu header. The rules only apply to the messages selected, but you can select all the emails in your Junk box (iMac MacOS Big Sur 11.7.7)

Although I haven't fixed this problem I now have it under control thanks to Michael Fiechtner's and rmartin7me replies showing how to make rules on the iCloud.com website in your browser. I use Safari. Look back to page 2 and 3 in this discussion and apply what they have shown.

I have tried setting rules within the mail app but they have not been very effective. Setting mail rules in iCloud.com has worked. Think of iCloud.com mail as the source (post office) and your mail app as your mailbox. It make sense to control the delivery at the source vs in your mail app.

My mail is now sorted for me. Because they show up unread in my junk folder I group all of them using the mail filter to quickly separate them from the rest of the junk email. Click on one then command A on your keyboard to highlight all of them. Then click delete. I look thru the remaining junk and if anything isn't junk I highlight that and click on not junk in the menu bar at the top. That mail gets moved to my inbox and mail will learn not to place it there in the future. To easily delete the remaining junk control click on the junk folder and choose erase junk mail.

I have setup my trash to erase deleted messages after 1 day. To control this go to mail, settings, accounts, mailbox behaviors and choose what you are comfortable with.

Apple will look into this but we must all bring it to their attention. I have been encouraged by Apple tech support advisors to report this to.......... apple.com/feedback.

I have worked on this problem with senior advisors for several months but like they say this is a moving target so the scammers are always one step ahead. If the delivery was abc@suddenlinkmail.com one day the next will be different xyz@suddenlinkmail.com. How do you stop something that is always changing.

For now all I can do is control it hoping Apple will come up with a solution. I don't think it is their fault that our email address got caught up in the hands of the scammers.

In creating a rule to control or block these scammer emails there are many choices to choose from with return path being one of them. Creating rules is hard to understand and it seems to be a matter of trial and error. Return path and list-Id are a couple of these choices and can only be seen when you open all headers as I mentioned before. Understanding any more of this is way beyond my understanding.

In creating the rules the screen shot I attached I chose delete message as the action. I did this because I was certain this came from a scammer and not anyone in my contacts. My thought was I never want to see these emails so why have them go to trash or junk mail and still have to deal with them. But I learned the hard way that this isn't always the best thing to do.

I was getting junk from an email that uses Mailchimp and created a rule to delete anything from Mailchimp. The problem was not knowing that Mailchimp is a marketing automation and email marketing platform and some of my email contacts were using it to send out their weekly newsletter. Their email were also being automatically deleted. It took me a few weeks to realize this.

Deleting the rule didn't help to fix this so with the help of Apple support I had to create a new rule naming the known senders of the newsletters using Mailchimp to move the message to my inbox. What a mess! So I would suggest if you create a rule such as I did to not use delete as an action until until you are certain the emails are only from a scammer.

Scammer emails are coming from many sources and change all the time. Suddenliknmail.com seems to be one of the bigger player as is thermomix.com.sg. I tried unsuccessfully to create rules within the mail app and can't block them. So following the suggestions of Michael Fiechtner's and rmartin7me I have created 2 rules in my iCloud.com mail and can now control this. That is about all I can do for now.

Those "suddenlinkmail" message do go to your Trash folder. You will still have to delete them from there. But, they don't get processed by Spam Sieve (or whatever spam filter you use on the Mac), and they don't wind up in the In Box or Junk folder. Partial victory. But, Apple doesn't have a rule to allow you to "Vaporize" emails on the Server side.