I'm getting mail addressed to ...@suddenlinkmail.com I'd never heard of them before & its not me!

I have tried and tried to block this nasty spam that started arriving that isn't my address at all. Using the filter 'Rules' in settings on mail, I try to stop mail not addressed to me. But still it keeps coming. As the first few characters in the addresses changes each time I cannot put in the whole email address into the rules. I'm now getting truck loads of horrible spam but every rule I try has no effect! Before this, I'd never heard of this email client so don't know how it's happened. I don't find any viruses on my iMac computer and have Malwarebytes running too. Is anyone able to help me stop it? Thank you.

iMac 24″, macOS 13.3

Posted on Jun 9, 2023 5:21 AM

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Posted on Jul 16, 2023 7:58 PM

In your Rules, whether you are filtering “from” or “addressed to,” include only the domain names, (all the characters after the @ sign). Do not include the @ sign, nor any characters before the @ sign. Those constantly change, as you’ve discovered.


I’ve created Rules with corresponding folders for the worst offenders. My Junk mailbox is relatively clean and manageable. Only messages that SpamSieve considers Junk go there. If I see some spam sender with greatly increasing frequency, then I will add a Rule and folder in iCloud Mail.

90 replies

Jun 15, 2023 7:26 PM in response to Michael Fiechtner

OK. I got on the phone with Apple Support. Got a Senior Advisor who had me send multiple screen shots of some of those messages addressed to ...@suddenlinkmail.com, along with the rules I set up in the mail app (that don't work). He did relate that there was a new "anti-piracy" feature in macOS Ventura that is supposed to be "better" at handling this. ???? But, the issue has been elevated to the engineering team, and I expect to get a response in a day or two.



[Edited by Moderator]

Jun 18, 2023 7:27 AM in response to Jane Elizabeth Smith

I have worked on eliminating junk email for months now by setting up mail rules. Sometimes it works and other times doesn't. I have worked on this with Apple senior advisors and they too see the same issue in their personal mail accounts. It is a moving target so it is pretty much impossible to fix. Fortunately Apple Mail recognizes most junk mail correctly and keeps it out of my inbox. The senior advisors have suggested reporting this to apple.com/support. Hopefully there will be some help coming in future software revisions.

Jun 20, 2023 10:12 AM in response to Michael Fiechtner

I can confirm that my real address appears in the headers of those emails (menu item "View" then "Show > All Headers", for those who don't know this yet), and that i already have a rule to delete those emails, but as Mail on my iMac move them to my Junk mailbox, that rule cannot apply without manually invoking "Apply Rules" in menu "Message", by which you can delete All those "...@suddenlinkmail.com" at once.


I have now added a rule in iCloud.com Mail to move them to the Trash there, hoping that my iMac Mail will kindly delete them using my Rules on the iMac then (fingers crossed)…


Keep you informed then…

Jun 24, 2023 11:20 AM in response to Michael Fiechtner

Michael, I have unsuccessfully made rules to eliminate thermomix.com.sg for weeks. Nothing has worked until I saw your post and tried it. Immediately two appeared in the Thermomix Spam mailbox I created. They have been showing up in my iCloud junk mailbox on my computer mixed in with others. I like the idea of having them dropped into a separate folder where I can select all and delete then. I have a couple of questions. I created a new Thermomix Spam folder in my iCloud account and another in iCloud mail account on my computer. The messages show up in both places but I like this because I can delete them in mail without having to go to my iCloud account in Safari. Your screen shot shows a Delete command. I didn't see this in the preferences when I created the new rule in iCloud mail. Finally as a warning to all becareful creating a rule where the action is to delete the message. Good mail may accidentally get placed there and you will never know because it will be deleted automatically. It happened to me but I was lucky to catch it. A good message appeared when looking at my iPhone and it a flash was gone. The rule worked but the message could never be recovered. I never got to read it. I noticed weekly newsletters stopped coming so I had to amend the rule.


Jun 24, 2023 11:48 AM in response to Bob Ayers

Hi Bob Ayers,


RE: "Your screen shot shows a Delete command. I didn't see this in the preferences when I created the new rule in iCloud mail."


The red, "Delete," is for deleting the Rule, not for deleting messages. Apple does not allow "deletion" of messages with an iCloud Mail Rule. You can only move them to Trash or another Folder of your choosing - for the reasons you mentioned.


RE: "I created a new Thermomix Spam folder in my iCloud account and another in iCloud mail account on my computer."


If you expand all the iCloud mailboxes in Mail on your Mac, you will see the folders you created in iCloud Mail. So, you don't need to create a second folder on your Mac to see and delete those messages. (Using iCloud Mail is only necessary for creating and editing Rules, not for seeing those folders.



I'm glad you are seeing some success with this approach. For me, it has completely solved the spam problem that plagued me for months.


The spam that does get through is handily processed by SpamSieve.



Jul 11, 2023 3:40 PM in response to Michael Fiechtner

Apple junk filter has been good at identifying the ones you mentioned and sending them to my junk folder. I check my junk folder daily. They are easy to identify because they repeat so often and several indicate that I have won something. I check to see if anything that isn't junk has gotten in and identify those as not junk mail. I then control click on the junk folder and and select erase junk mail. It only take a few seconds now that suddenlinkmail.com and thermomix have been separated out of the junk folder.

Jun 15, 2023 10:17 AM in response to Michael Fiechtner

Did it stop the unwanted junk mail? I've set it up on mine now. See what happens. I've not created any new accounts with websites nor used my actual email address on anything either. But when I try to delete the messages it takes a few goes to delete them & I am having to quit mail altogether & reboot it & even rebuilt the mail boxes!!

Jun 16, 2023 3:09 PM in response to Michael Fiechtner

Good to hear of your experience Michael. I am totally frustrated with the truckloads of disgusting junk mail that is NOT addressed to me, so don't know why I'm getting it in the first place! I've tried every suggestion on this thread but nothing seems to work. I don't even know why all this horrible stuff just apparently began either. I'd not signed up to anything new nor given my email address to anyone either & now always use alias addresses with everything. So now I just have a trash file full of the stuff but it still comes! Please can you give me an update as to what Apple tell you to do to stop the problem? I'm running out of ideas Thank you.

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I'm getting mail addressed to ...@suddenlinkmail.com I'd never heard of them before & its not me!

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