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Have had the charger for just over a month now and plugged in and not moved for a couple of weeks and had been working fine. It now won’t charge my watch and keeps pinging on and off non stop and it’s hit and miss with my phone too. I have tried different cables and plugs with the same result.
I have had the same issue for the past few days and thought I was going crazy. I tried to request a replacement through their site, but I am getting the message, "This product is no longer available. Please contact customer care for options."
The contact form is hidden. I submitted a ticket but have not received a ticket number or anything. Any ideas? I feel that I gave away £169 to Morphie. What is Apple's official response to their partner for a product sold exclusively in Apple Stores? Can I return it to the Apple Store and request a refund or a replacement?
I can order it..
But the link in the mail doesn’t work so I searched for update kit manualy on the zagg eu site.
Just search for firmware - I ordered it on the EU site - Had to pay 5 EUR in transport though.
I did.
https://eu.zagg.com/firmware-update-kit/
The links to put it into my cart are greyed out. I can't click them.
It seems to be working now, I just ordered one. Thanks
I received the firmware update. I used it for my 2 devices - easy as pie - both seem to be fixed now.
Likewise, I received the firmware updater yesterday, and now both of my travel chargers are working again!
I’m still pretty frustated having payed 40 euro for a mistake off Zagg.. And nothing i can do about it. Even let me pay 5 euro for shipping the firmware update. What did it cost zagg, nothing..
LOL - I got the same "F*** You" message - I even wrote them more than a week ago, haven't heard a thing.
But I recieved my Firmware dongle today - It solved the problem with the 3-in-1
I am surprised Apple would sell such an awful product. I constantly have trouble charging..goes in and out..a complete waste of money.
I did this too, but it didn't work for me unfortunately. Mophie sent me out a new one, which does work.
mophie 3-in-1 travel charger with MagSafe
