Apple CarPlay keeps disconnecting

CarPlay disconnects and is slow especially when using Waze or Maps. Started two weeks ago. I switched to a new apple usb cable to connect. I have a 2022 rav4


[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on Jul 3, 2023 9:37 PM

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Question marked as Best reply

Posted on Dec 3, 2023 10:21 AM

Will apple be coming up with a fix for this problem? Just got an iPhone 15 Pro and the CarPlay drops while I'm driving--just when I need navigation or in the middle of a phone call. there are enough people this is happening to to make apple figure this out. Please keep me appraised of any solutions or updates.

67 replies

Jul 3, 2023 10:28 PM in response to RAV4newbie

Your device is probably not connected to the internet or is not stable. There are a few steps you can take to verify the connectivity of your device.


Firstly, you can open a web browser on your device. When you open a web browser, the initial page that loads is typically based on your browsing history or cookies. To further confirm the connection, you can tap on any link on that website. If the link opens and displays the corresponding content, it confirms that your device is indeed connected to the internet.


Another method to check internet connectivity is by opening a specific application that requires an internet connection. WhatsApp is an example of such an application. When you launch WhatsApp, it immediately attempts to establish a connection with its servers to synchronize your chats and display any new messages. If you can see your chat conversations and receive real-time updates, it indicates that your device is connected to the internet.



Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.


However, it's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.


On the other hand, if you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance.



Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support



Nov 19, 2023 7:55 PM in response to RAV4newbie

Magically after getting a new iPhone 15 Plus and getting the latest updates (iOS 17.1.1) CarPlay is working in my 2019 Subaru Forester just like it’s supposed to. After the last update I also had updates to install to my car. I don’t know if it was the new phone, the combined iOS updates, or the auto updates that fix the problem… Or, maybe a combination of all of that. But for now, at least, until Apple breaks it again, everything is working as advertised.

Dec 10, 2023 8:53 PM in response to RAV4newbie

So far from reading this thread. I would say that its seams to be on the interface of the carplay radio and passing by a solar panel system with a Toyota. Regardless of the Iphone model or OS, I thinking that the Toyota's communications system needs to be updated. I think ill ask my Facebook Family and see what they say around Solar panels. I'm in Chicago and drive a lot. I just have to look more for solar panels. My next testing this week.


I just wanted to also note that some friends with Androids have a problem connecting more than one phone to the Toyota interface. My wife has a Samsung S23 and both of us cannot connect to my Rav4 at same time, nor is it a easy task just to add her phone without my Iphone.

Mar 8, 2024 4:48 PM in response to RAV4newbie

Seems this issue is ongoing and getting worse by the iOS update. I have iPhone 12 and changed the cable. Had Honda do a factory data reset on the 2019 Honda Fit Sport. Had to reboot the Honda’s radio. I just scheduled to have Apple Genius Bar look at my charging port just as a precaution because I had something else not work correctly. But after reading through some of the responses here, it sounds like it is a glitch in Apple’s software.

Mar 11, 2024 5:47 AM in response to RAV4newbie

I travel extensively on business, constantly in and out of rental cars. Whether wired OR wireless my connection is usually interrupted ONLY during a phone call ON ALL VEHICLES I DRIVE. This issue is happening on my iPhone 15 Pro Max. Has been an issue since day one. Phone was replaced after three months and the problem persists. Brought in for diagnostic and they replaced the gut of the phone. Got in the car with a brand new device and connected to my car. First call of the new unrestored device resulted in a disconnection, same problem. My IT department rested my profile to use corporate mail and now apple is saying it could be the profile. they have pulled logs and told me that I have to remove the profile to move forward. Even though it happened with no profile before my restore. I am told others are having this issue. After upgrading to 17.4 by usb (as I was instructed to do by support) the problem persists. I have grown less patient and far more frustrated as phone calls and CarPlay is a safety replaced issue and I cant get any satisfaction.

Apple CarPlay keeps disconnecting

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