Apple CarPlay keeps disconnecting

CarPlay disconnects and is slow especially when using Waze or Maps. Started two weeks ago. I switched to a new apple usb cable to connect. I have a 2022 rav4


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iPhone 14 Pro Max

Posted on Jul 3, 2023 9:37 PM

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Question marked as Best reply

Posted on Dec 3, 2023 10:21 AM

Will apple be coming up with a fix for this problem? Just got an iPhone 15 Pro and the CarPlay drops while I'm driving--just when I need navigation or in the middle of a phone call. there are enough people this is happening to to make apple figure this out. Please keep me appraised of any solutions or updates.

68 replies

Oct 4, 2023 4:17 PM in response to RAV4newbie

I have a 2019 Subaru Forester with the same issue. First it was happening with my iPhone 12. Tried all the troubleshooting tips and the dealer replaced the infotainment unit. Got an iPhone 13. After a year problem came back. Had the same issue with a Ford Edge rental car.


Just got an iPhone 15 Plus, have to use a 3rd party cable as Apple does not make a USB A to USB C cable. (Although I have this issue with brand new Apple cables. And the Ford Edge allowed a wireless connection). Anyway I’m on iOS 17.0.2 and having the same problem.


Please please fix this. I depend on this feature. It’s very frustrating when it cuts out.



Oct 5, 2023 1:46 AM in response to Hawk2Hawk

Hi, I had the same issue (VW Golf VII & iPhone 14 Pro) and tried setting, different cables etc. Now I managed to fix it by disconnecting F-Secure VPN. When Carplay connection is established succesfully and you turn VPN on again the whole car system freeze. So can't use VPN in car until this issue is fixed.


Same setup with iPhone 12 mini and there wasn't any problem.

Nov 26, 2023 10:56 AM in response to RAV4newbie

Nissan Ariya -2023, was working fine with IPhone 15 Pro, for about 2 weeks now it drops routinely. Starts with intermittent audio drops and then a full disconnect. Have been wireless but wired also has experienced issues. Updates are current on car and Phone. Have tried resync and setup of phone but to no avail. Thought it was a Nissan specific issue but seems many other cars are reporting issues.


any suggestions (besides the basic stuff) greatly appreciated

Dec 10, 2023 4:17 PM in response to Tech19of1

Yes - I too can narrow it down to a specific intersection. Every day, guaranteed - Carplay takes a hit / disconnects. I'm just playing local music from my phone, so there is no dependency on streaming or otherwise


The only way to avoid the issue is to hardware via USB. That's not really fixing the issue with wireless Carplay though.


My Ariya has a built in Wireless Modem - for emergency calls, car tracking and other services (including Nissan Wifi Services (Nissan Connect). My theory is, that service getting impacted at this 'trouble intersections' and is downstream impacting the Wireless Airplay connect.


Strange that multiple car manufacturers are having the same issue - with Carplay being the common thread. Apple - Please help



Dec 21, 2023 8:53 PM in response to Tech19of1

Day 2: Testing::: I just ran some more tests last night and today. I've found that the Rav4 Carplay is connected to the app vie Satellite radio and or the cars cellular connection and not by bluetooth at same time. I tested this by turning bluetooth completely off and noticed I was still able to play sounds over the cars radio. I stayed connected all day with bluetooth connected. But with bluetooth enabled, I don't have access to Carplay functions at all, Wirelessly.


The Toyota app keeps popping up on my phone each time I start my car, asking for allow access to the app.(Very Annoying). This happens only with the app installed and the Rav added. There is no way to change how this functions since you need the app to see the car.(So this is a Toyota/JVC Radio fix). Tomorrow my next step is to try add the usb cable to the car's USB port and see if Carplay works that way. Also. I did not pay for the cars hotspot since i have it on my phone. Not needed.

Jan 25, 2024 7:41 AM in response to agility-gordons

I USB connect directly and its stable thankfully. But it's annoying. I can get into my wife's 2014 era Bluetooth only car and connect wirelessly no problem.


I wanted to try colijn84 suggestion he received from an Apple Engineer which seemed to involve resetting network settings (seems excessive, haven't tried yet). My theory is that there is some sort of network conflict with cars that have a wireless solution built in. So when those connections fail, it cascades down to the interface between the phone and the car.


Good thing I leased my car, this will be a day one test on the next car.


Jan 30, 2024 11:17 PM in response to Tech19of1

I have the exact same problem with my 2021 Kia Seltos. I’ve determined that it has to be signal interference from some kind of WiFi device that has been boosted to a level not approved by the FCC. In one location it appears to be coming from a cell tower that is very low—about 30 feet higher than the freeway overpass where it’s located. In another location, it happens in a densely populated neighbor of apartments. Kia blames Apple and vice versa. I have to turn off CarPlay as I approach the location. If not, the system goes down, and I have to shut the car and phone down for at least 10 minutes for the problem to go away.

Jan 31, 2024 5:45 AM in response to RAV4newbie

After upgrading iphone 14 to 17.2 and now 17.3. The reconnect time has improved in the area down the street from me. But in other areas as I drive I’m still disconnecting and won’t connect for over 20-30 min. I’ve tried to reconnect with my Rav 4 radio, but I sometimes cannot connect while driving. Then later it just reconnects on its own. So frustrating. Simple logic would be if iPhone was connected try to reconnect automatically when disconnected

Feb 1, 2024 7:24 AM in response to RAV4newbie

I've tried a few suggestions, turning off wi-fi auto join, cellular to LTE, and in my 2023 Honda Pilot, it will still disconnect iphone 15 pro in a few spots in town. I have tried both wireless and plugged in with a new data cable suggested by someone with the same problem.

Yesterday, in our 2018 Mustang, using the same cable and as we drove through town, hitting the same spots the Pilot would disconnect, it worked perfectly. Now sure what's going on, the Pilot was just bought in early Dec, so brand new. I'm perplexed.

Apple CarPlay keeps disconnecting

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