Amazon Prime Video no longer working on Apple TV 4k. Performed restart, updates, reset, power boot, unregister Apple device from Prime Video. Can't register or sign in to Amazon. Apple TV fails to send code.

How to fix


Posted on Jul 12, 2023 11:15 AM

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Posted on Jul 16, 2023 12:28 PM

Found a fix on the Amazon support forum:

1) Go into the Apple TV settings,

2) go to network

3) Change configure DNS to manual

4) Enter 001001001001 under DNS. After you do this it will display as 1.1.1.1


May have to configure internet connectiona couple times and restart Apple device etc. but this just worked for me!


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Amazon Prime Video no longer working on Apple TV 4k. Performed restart, updates, reset, power boot, unregister Apple device from Prime Video. Can't register or sign in to Amazon. Apple TV fails to send code.

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