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RN12 Author

Level 1

29 points

Can’t Generate App-Specific Password

I had to reset my my Macbook Air to factory settings. I’m trying to create app-specific passwords, fort example to add my iCloud email account to Outlook.

When I go to create a password, rather than getting the password as usual, I get the following message: "Continue on one of your devices. On an iPhone, iPad or iPod touch go to Settings > Apple ID. On a Mac go to System Preferences or System Settings > Apple ID."

I’ve never seen this before. This also happens on my iMac.I go to Apple ID, but then what? Nothing happens.

Has anyone encountered this? Even the Apple support page Sign in to apps with your Apple ID using app-specific passwords - Apple Support does not mention this.

Has anyone encountered this? Any ideas on how to get the password?

Thanks.

MacBook Air 13″, macOS 13.5

Posted on Jul 29, 2023 4:58 AM

Top-ranking reply

datasciar

Level 1

8 points

Posted on Jul 29, 2023 7:46 AM

I had this same issue and did the following:

I went to system settings -> passwords
"Passwords are Locked" -> authenticated
Security Recommendations -> deleted all of the old passwords (They show compromised)
Logged back into appleid.apple.com -> generate app specific passwords and it worked.

Good Luck!

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Similar questions

113 replies

Aug 2, 2023 10:24 AM in response to skullbuster

I had to use Chrome as well. Very strange that Apples browser will not work to manage your Apple ID.

Aug 2, 2023 1:19 PM in response to RN12

None of the workarounds worked for me including google chrome. Solution was to generate the password on a non apple device.

Aug 2, 2023 2:21 PM in response to RN12

I went to the apple.id page via Chrome and signed in using my >>>>>@iCloud.com and it worked

Aug 2, 2023 4:48 PM in response to RN12

yes, I just got a new Android device and I can't seem to generate a new app-specific password.

to retrieve emails via BlueMail

eplett

Level 1

8 points

Aug 3, 2023 6:51 AM in response to RN12

Unbelievable, you need to use Chrome to complete this task. Safari can't handle it. This was the result with doing other changes as well such as your notification email.

Aug 3, 2023 9:00 AM in response to RN12

Very weird, but the signing in with iCloud.com as the domain of the Apple ID (I use Mac.com for my email), worked for me. Many thanks to Frisby!

Aug 4, 2023 12:40 AM in response to RN12

What worked for me was logging out from appleid.apple.com and logging back in with my password (rather than with Touch ID)

Aug 4, 2023 6:10 AM in response to RN12

Go to https://appleid.apple.com/ then click log in with a different password, then enter your apple id again with your password and then it works

Aug 4, 2023 2:56 PM in response to RN12

i just got this. It finally worked when I forced a log out/in for my Apple ID and it finally asked for two-factor authentication. After I did that, everything worked

Aug 4, 2023 6:22 PM in response to paulusfromkollum

Thank you so much! This worked for me paulusfromkollum! I'm so glad you commented!

dlgoff

Level 1

8 points

Aug 4, 2023 7:44 PM in response to Frisby

Frisby is the best! Thanks for that insight.

Aug 5, 2023 10:50 AM in response to paulusfromkollum

Thank you...ridiculous that it works with Chrome and using Safari it just goes around in circles!

Aug 5, 2023 2:16 PM in response to paulusfromkollum

Chrome browser instead of Safari

👆 APPLE ARE YOU PAYING ATTENTION!?!! 👆

oh, the irony!

Aug 5, 2023 2:14 PM in response to Frisby

I just tried logging into appleid.apple.com using my <username>@icloud.com address instead of my custom email address.

this worked for me... thank you!

Aug 5, 2023 4:04 PM in response to skpetersk

I agree skpetersk, it's not the browser, but I think it has to do with the apple website, I had this problem but fixed it to manually enter my apple id and my password and it works

Can’t Generate App-Specific Password