My phone was flashing the apple sign. I have restarted it a few times and the restore screen still appears. I don't know what to do next.

Hello,

It sounds like you're unable to restore your device. I've included links and steps that should help you resolve that issue.

If the Restore screen appears on your iPhone, iPad, or iPod touch - Apple Support

If the Restore screen still appears after you restart

If the Restore screen still appears after you restart, you need to reinstall iOS or iPadOS:

1. On your Mac, make sure that you've installed the latest software updates (including iTunes if you have MacOS Mojave or earlier). Or on your Windows PC, make sure that you've installed the latest version of iTunes.
2. Make sure that your device is still connected to your computer. A "There's a problem with the [your device name] that requires it to be updated or restored" message should appear.
3. Click Update (not Restore) to reinstall iOS or iPadOS and keep your personal data. Don't disconnect your device from your computer until the update finishes.

Hope this helps.

Kaley

hallie255 Said:

"My phone was flashing the apple sign. I have restarted it a few times and the restore screen still appears. I don't know what to do next.: Thank you! That was very helpful. I did these steps! I was notified that there was an error (4013). Im not sure what to do now. The restore screen is still on."

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You are welcome.

Troubleshooting 4013:

This is all about an Update error and having continuous error connecting to Apple's servers.

So, you need to contact Apple Support:

1. Go here: If you See Error 9, 4005, 4013, or 4014 when you Restore your iPhone, iPad, or iPod touch - Apple Support
2. As it Reads: "If you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us."

hallie255 Said:

"My phone was flashing the apple sign. I have restarted it a few times and the restore screen still appears. I don't know what to do next."

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Seems you're stuck a boot loop after a failed iOS update...

Troubleshooting Failed Updates:

A. Why the Issue?

You lost connection to Apple's server. Perhaps Wi-Fi dropped? Or, perhaps there was too much data being swollen up on your part while connecting to a Public LAN(i.e. at a Library or a Campground)? Or, perhaps there is utility work down the street.

B. Getting Out of a Boot Loop:

Is your iPhone stuck in a Boot Loop? When this update installation stalls while in the process, this can result in your iPhone being in a Boot Loop. So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip

C Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.

jessiestod Said:

"I have just updated my iPhone 12 to newest software over night and It now it won't turn on. the apple sign keeps flashing on the disappearing like its Turing on but never does"

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See Here: If your iPhone is Stuck on the Apple Logo - Apple Support

What you should try:

Getting Out of a Boot Loop:

Is your iPhone stuck in a Boot Loop? When this update installation stalls while in the process, this can result in your iPhone being in a Boot Loop. So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip

I have just updated my iPhone 12 to newest software over night and It now it won't turn on. the apple sign keeps flashing on the disappearing like its Turing on but never does