everytime i plug my phone to charge, the charge cable is loose and disconnects at times. have tried different charge cables and all seem to do the same so i think it's the charge port
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iPhone 6 Plus, iOS 11
I had this problem for months. Cable felt loose in the port. Wouldn’t charge correctly. I used a toothpick and removed several lint balls and crud. Now it works perfectly and the cable fits tight and isnt loose. Can’t believe it took me this long.
Please pardon the brevity of this post if you are instead looking for long replies with multiple links to multiple documents, some of which have nothing to do with your issue.
Apple will not offer repairs on the port on your iPhone 6 Plus, basically leaving you with the choice to buy a new or refurbished phone.
It might worth considering a 3rd party shop that is willing to repair or replace the port on your iPhone. The downside......Apple will likely refuse to work on the phone at a later time because of service performed by an unauthorized repair shop. On an old phone like the iPhone 6 Plus, you really are not risking a lot here though.
If it's a manufacturing defect, they will repair or replace it for free. If it's consumer damage you will have to pay for repair.
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
questioning wether i make an appointment with the genius bar for fixing or if they'll replace the phone.
It's up to Apple to decide. Generally, they do not repair the port on the phone, so you may be looking at a replacement. I assume that the iPhone 13 is still covered under AppleCare here.
Yes, if you take it to a Genius Bar, they can fix your problem, it will cost for repair though.
Make an appointment at the Genius Bar to have it repaired.
Genius Bar Reservation and Apple Support Options - Apple
The charge port on my XR stopped letting me recharge phone with cable. It started when I plugged in ear phones and got no sound, so I knew issue not battery failure. A simple temp fix if you’re not ready to spring for new phone is to get a cheap wireless recharger. I got one at Walmart today for 13 bucks and phone is recharging fine.
fraser121 wrote:
I dug the lint out and it is actually worse. It’s like the lint made things tighter. And it’s more than charging so the mag safe solution won’t help. I cannot use my SD card reader nor my DJI drone remote control
Then it's time to have apple look at it.
tonyarevalo831 Said:
"damaged charge port: everytime i plug my phone to charge, the charge cable is loose and disconnects at times. have tried different charge cables and all seem to do the same so i think it's the charge port"
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It may be a hardware issue. But, before making that assertion, try troubleshooting the charge...
Troubleshooting iPhone Charge:
Visit the following links for tips on troubleshooting this...
I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support
II. View the Battery Health:
Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.
III. Perform a Restart:
Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.
Go Here: Force Restart iPhone - Apple Support
IV. A Few Apple Support Sites that May Help:
You have discovered a very common problem with lightning ports. It is truly amazing how much pocket lint can get lodged there. And of course, every time you try to get the cable to stay in, you jam it it even further.
Years ago, phones often came with an attached little plug. But that would hardly have been in keeping with Apple's aesthetic.
However, you can buy them on Amazon:
Thanks for the info on lint , same problem , after cleaning, working greT
I would not trust any cable sold at Target. Either get the cable at an Apple store or authorized reseller such as Best Buy or on Amazon from a reputable manufacturer such as Anker.
I also have a 13 Pro Max and I have been dealing with this CHARGER PORT CONNECTIVITY issue for a long while and continues to get worse. Almost impossible to find just the right placement to get any charge. WILL APPLE FIX this problem?
My IPhone 12 regularly loses connection to the cable when charging. It's not the adapter which has multiple outlets and is loading and charging other devices at the same time and it's not the cable. I've tried 2 different ones from different manufacturers. It also loses connection in my car which doesn't connect wirelessly to play music. The XFinity store claims it's a frequent problem and the answer is to buy a new IPhone. Why would I spend anothe grand to buy a replacement for the one they sold me that doesn't work? If you don't have an answer better than what you've already listed, just say so. The IPhone is the only thing I'm having problems with and my use goes back to before the IPhone 6. The 12 is the problem, not the other gear.
I have this problem with my iPhone 12. I took it to Apple and they gave me a quote to fix it (it's a hardware issue, apparently) of $449 - out of warranty and AppleCare has expired. It still charges with the MagSafe charger, so I'm not going to have it fixed. My question is whether this might affect anything else with how the phone operates (other than the charging), i.e. sending/receiving calls, texts, etc. I know this is unlikely, but thought it wouldn't hurt to ask.
iphone doesn’t repair charging port. I went to Genius Bar and they just told me to buy a new phone…. I only had my iphone for 1 and half year. A charging port that wears off after not even 2 years is ridiculous. I’m still paying my phone.
i have a 13 Pro Max
So I have this charger 🔌 that chargers the back of your phone where the iPhone logo and it keeps charging and recharging when the socket in plugged in and it’s just so annoying!!!! Edit:CAN YOU PLS HELP APPLE it’s an iPhone 📱 11 btw BUT PLEASE HELP!!!!! PLEASE!!!!🤨
Karli279 wrote:
Me too and I have that charger that chargers where the apple logo is and it keeps charging and recharging!! It’s annoying
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iPhone charging port not working - Loose connection
