iPhone charging port not working - Loose connection

questioning wether i make an appointment with the genius bar for fixing or if they'll replace the phone.

It's up to Apple to decide. Generally, they do not repair the port on the phone, so you may be looking at a replacement. I assume that the iPhone 13 is still covered under AppleCare here.

I would not trust any cable sold at Target. Either get the cable at an Apple store or authorized reseller such as Best Buy or on Amazon from a reputable manufacturer such as Anker.

You don't fix it yourself. The issue is not the lightning plug, it is the port that has been damaged.

Make an appointment at the Apple Store or take the phone to an authorized Apple service shop. You can find a list of authorized shops in your area using this link:

Find Locations

This is a perennial problem with all iPhone phones. I’ve used 4 iPhones since last decade, all having same issues. My wife has been using Samsung for the same time & has never faced such a problem. This is ‘sheer poor manufacturing’. Will shift to some android phone soon.

I got an IPhone 13 three weeks ago and I’m already having this problem. The whole reason I got a new phone was because my old IPhone 8+ was having this issue. It’s absolutely ridiculous that the charging port breaks after three weeks of use (never dropped or anything). Feels like a scam.

Jayybugg227 wrote:

Well my charger goes down and I be trying to fix it but idk I’m a kid so don’t know what to do

Have you parents contact Apple and arrange for service:

Genius Bar Reservation and Apple Support Options - Apple

Jayybugg227 Said:

“Well my charger goes down and I be trying to fix it but idk I’m a kid so don’t know what to do”

———

Charger Going Down:

See the first reply, from back in the day. It’s got 9 likes as of this reply. So, the links have helped.

fraser121 wrote:

I dug the lint out and it is actually worse. It’s like the lint made things tighter. And it’s more than charging so the mag safe solution won’t help. I cannot use my SD card reader nor my DJI drone remote control

Then it's time to have apple look at it.

Genius Bar Reservation and Apple Support Options - Apple

The charge port on my XR stopped letting me recharge phone with cable. It started when I plugged in ear phones and got no sound, so I knew issue not battery failure. A simple temp fix if you’re not ready to spring for new phone is to get a cheap wireless recharger. I got one at Walmart today for 13 bucks and phone is recharging fine.

So I have this charger 🔌 that chargers the back of your phone where the iPhone logo and it keeps charging and recharging when the socket in plugged in and it’s just so annoying!!!! Edit:CAN YOU PLS HELP APPLE it’s an iPhone 📱 11 btw BUT PLEASE HELP!!!!! PLEASE!!!!🤨

Karli279 wrote:

Me too and I have that charger that chargers where the apple logo is and it keeps charging and recharging!! It’s annoying

[Re-Titled by Moderator]

I also have a iphone 13 pro and have this problem. Its just dust that gets stuck at the end of the port preventing the cable from going in all the way. I used a pick to clean it and works. This problem will keep happening though, as it gets dirty over time.

ranju178 wrote:

This is a perennial problem with all iPhone phones. I’ve used 4 iPhones since last decade, all having same issues. My wife has been using Samsung for the same time & has never faced such a problem. This is ‘sheer poor manufacturing’. Will shift to some android phone soon.

I worked for Verizon for 20 years. While your wife may never have had the problem, it was just as common with other phones as the iPhone. Do you carry your phone in your pocket? Does your wife carry her phone in her pocket or in a bag?

Thank you as mine has never worked properly and when I got a new Apple iPhone cord at target it too falls out of my phone I’m hoping that because I have insurance they will pay for whatever the problem is as I can look at it and visually I can see that the port is bigger than the charger cable plug-in. It’s really annoying. It’s been driving me crazy.

Oh, and I too used a cool hairdryer to blow out anything that could possibly be in the port. Now it seems to charge every once and…there it goes. It just fell out while I was talking! I give up! This is an issue of manufacturing. I had to drive home without a map. Praying that I would get there without Waze working. First world problem, but it is a little scary if you get stuck by the side of the road and you can’t call anyone.

IdrisSeabright wrote:

You have discovered a very common problem with lightning ports. It is truly amazing how much pocket lint can get lodged there. And of course, every time you try to get the cable to stay in, you jam it it even further.

Years ago, phones often came with an attached little plug. But that would hardly have been in keeping with Apple's aesthetic.

However, you can buy them on Amazon:

Lightning Port Covers

An excellent option, thanks for that idea. 👏

With a wireless charger and bluetooth audio there should be a lot less wear and tear on the Lightning receptacle.

I had an iPod Touch (30-pin) and a Kobo Glo e-reader (mini USB) fail because of the connectors breaking and not being able to charge them again. Hence my anxiety about charging/data ports. Fortunately, there was just enough charge in the iPod to upload data to iCloud via wi-fi, and all my epubs were on my Mac Mini.