My card can’t be added on my Apple Wallet

Since I got my new Iphone, this message pops up when I try to add my card to my apple wallet.

These cards are available to use in apple wallet, like i did whit my last Iphone. Please, may someone help me?


[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on Aug 11, 2023 1:18 PM

Reply
Question marked as Best reply

Posted on Jan 1, 2024 9:00 PM

I’m having the same issue. I can add cards to my watch but not my phone. Have you found a resolution? Apple blames the bank. The banks blame Apple.

71 replies

Feb 23, 2024 2:20 AM in response to exarlos

Hello guys,


I had the same issue for months until I checked some old apple discussions about the same problem. Go to Face ID and passcode, turn passcode off( it will remove all cards from Apple Pay) and after that try add the cards that cannot be added first. It worked for me. I hope it will be a solution for all in this situation.


Have a good one!

Feb 28, 2024 11:09 AM in response to exarlos

I had the same issue after all my credit cards were randomly bounced off Apple Wallet one day in early February. I was able to add back other credit cards except for one. It would not add on my husband's iphone either and even a factory reset on my phone did not solve the problem. It took many calls to Applecare and to my bank before someone at the bank figured out that it was because there were too many "tokens" on the card so an additional one could not be added. The bank deleted some tokens and instantly I was able to add the card without issue.

Feb 29, 2024 2:57 AM in response to TammyMitchell

I just fixed my problem. I could add other credit cards except for one so not sure if it applies to your situation. It was because there were too many tokens on that particular card so when it came off Apple Wallet, it won't let me add it back on. I called the bank and they deleted some of the tokens for unused websites/retailers on my card and instantly I was able to add the card.

My card can’t be added on my Apple Wallet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.