My card can’t be added on my Apple Wallet

I was having the same issue. But then i tried to add my card by entering details manually. It worked for me very fine. Try this out.

I’ve been working on this issue for the past two years and finally found a solution to the matter.

After calling TD I spoke to this woman in the technical department and mentioned that she entered some notes in my account and needed to go to the bank so they review the notes they can reissue a new card. The banker explained to me that instead of simply changing my card, she needs to issue a new card and manually transfer all the data to the new card (still dont understand what that really means).

When she was doing the necessary changes, she realized there was a second card in my account (that TD randomly sent) which I never used so she thinks that might have caused a problem.

Long story short, now everything is working.

I had Apple and Fidelity on a 3-way call.

1. Apple asked Fidelity to “reset the ApplePay token”.
2. Fidelity said they don’t have any active ApplePay tokens on my account to reset.
3. Apple asked if they could escalate this request to Visa.
4. Fidelity talked with Visa who said they also don’t see a token to reset.
5. Apple had to escalate to their leadership.
6. Senior Advisor got on the phone and said the only thing they can do is “reset my Wallet & ApplePay”
7. I reset all settings but with the stolen device protection on, there is a 1-hour delay. So she has to call me back. 😤

This is a 💩 show! Apple could do better for their customers to help them resolve this issue.

I’ll update if it actually gets resolved.

Have you gone through removing the card from your devices and adding the card back and using a 4 digit number for the expiration year (MM/YYYY)?

I had the same issue for a couple of days! I’ve just had to manually type in my card details instead of adding it to wallet from my banking app, hopefully that helps!

How many devices are the cards currently on, iPad, Apple Watch, Mac or other iPhones?

Is your device updated to the latest iOS, version 17.3?

i had the same issue, but i added my card via my banking app and it worked that way

i dont know how all cards work but if your using chime make sure ur transactions are on. this may apply to other cards too. i just attempted to add my chime card to apple pay and it didnt work but it did after i turned my transactions on.

Go to settings < general < language & region and make sure your region is United States !

Hey,

Try to add the card via the bank application on iPhone.

Check your content restrictions that was my issue

Mr-Mughal, u beautiful mfr, did someone ever tell you how amazing you are? Resetting the network settings seems to have been the fix for me after failing at every other attempt. If you see this message, I hope you have a wonderful day big dawg, and I truly mean that.

Create a new post/thread with your specific issue(s) and we can try to help. A multi page thread has perhaps dozens of community members with similar issue, but vastly different solutions. People that have tried what is your fix find it confusing and it becomes impossible to help anyone.

As part of the account verification process Apple shares some information such as number of attempts to add the card over a specific period of time. Apple, banks and third party verifiers (such as Visa, MasterCard and others) don’t share what that time frame is. This is to help prevent and reduce fraud.

I believe two weeks since last attempt would be sufficient, but again that can vary.

What version of iOS is your iPhone on?