You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My card can’t be added on my Apple Wallet

Since I got my new Iphone, this message pops up when I try to add my card to my apple wallet.

These cards are available to use in apple wallet, like i did whit my last Iphone. Please, may someone help me?


[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on Aug 11, 2023 1:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2024 9:00 PM

I’m having the same issue. I can add cards to my watch but not my phone. Have you found a resolution? Apple blames the bank. The banks blame Apple.

135 replies

Jun 19, 2024 10:18 PM in response to exarlos

I am also having this issue. Truly incredible how i contact Apple, my debit card, and my credit card companies and they all blame each other. Endless circle with no end in site. I can’t add anything to my watch or my phone. It’s also a serious issue at this point because i can’t download apps or re sub for my Apple Music.

Feb 28, 2024 7:14 AM in response to Wingman77

As part of the account verification process Apple shares some information such as number of attempts to add the card over a specific period of time. Apple, banks and third party verifiers (such as Visa, MasterCard and others) don’t share what that time frame is. This is to help prevent and reduce fraud.


I believe two weeks since last attempt would be sufficient, but again that can vary.

Feb 29, 2024 2:57 AM in response to TammyMitchell

I just fixed my problem. I could add other credit cards except for one so not sure if it applies to your situation. It was because there were too many tokens on that particular card so when it came off Apple Wallet, it won't let me add it back on. I called the bank and they deleted some of the tokens for unused websites/retailers on my card and instantly I was able to add the card.

My card can’t be added on my Apple Wallet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.