cannot connect to icloud from windows 11 PC
I have been having trouble connecting to icloud from my PC running windows 11. I get the message "error occured during authentication."
unable to access your icloud music library
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I was racking my brain on this one for a while until I noticed the Windows 11 machine that was working was older WIFI Card. Newer Windows 11 machine has the Killer(R) Wi-Fi 6E AX1675i 160MHz Wireless Network Adapter.
I searched the web and found this thread.
When I loaded the "Killer Intelligence Center" I noticed warning messages indicating that my router is not compatible with newer capabilities on this Killer WiFi Card.
Work around:
- Right click start and load Computer Management
- Find Killer Services under the Services and Applications
- Set both Killer Network Service and Killer Analytics Service to Disabled
- Find both these services in task manager and stop the both
- Log into icloud.com without issue; Joy!
Thanks rivrbend!
34 replies
Same problem. Same solution.
And it happened again this week.
Why have Apple and Intel not sorted this out between them? It's about time they did.
Apple had updated my Apple id to new one Its okay with my iPhone but i Cloud on pc still using old Apple ID.
I Cloud is clashing with between old and new Apple ID in my PC
cannot connect to icloud from windows 11 PC