M2 MacBook Pro screen crack for no apparent reason

It’s just happened to me as well. I bought Macbook Pro M2 October 2023 and it’s been 4 months only. I still used the device this afternoon and it was completely fine. I just placed it on my table, and in the evening surprisingly I saw a cracked on the left side of the screen and the screen did not appear. It’s completely black out! I didn’t feel I dropped it or put pressure on, or anything. I don’t want to pay $750 and it will happen again.

6hours of use

closed down next morning opened my MacBook and cracked screen,but not apple’s problem same as everyone else you must have dropped it NO well then you must of shut the screen with something in it NOnot good enough Apple there is a problem and you need to replace our computers

😆 😂 🤣 yeah, thousands of Mac users worldwide, "no need to get angry and become distressed."

Just be without your computer and wait for Apple to claim that it's your fault, and even when it's still in warranty, force you to pay $750 to fix this known problem.

I have had the same problem with my M1 Macbook. Opened it one morning to find lines on the screen. Took it to the Genius Bar to be told that it must have been dropped. I was quite annoyed at his suggestion because I KNOW it hasn't been dropped. It never leaves the house and it has been very well looked after. So disappointed with Apple as this was an expensive purchase for me. They wanted £450.00 to fix it which was too expensive for me so it's just sitting in the back of a cupboard. I will never buy another Macbook.

Same happened to my daughter’s MacBook. She was working on it, went away, came back and the screen had a spider web pattern and lines. She did not even close the lid. She took great care of it and used a hard and soft case with it when travelling. She had it just 1 year. Cost a relative fortune to buy for her being a nursing student, and now apple want €700 euros to fix it. They said it’s not under guarantee as there is a clear pressure point. Sorry, but if this happens with normal careful use then what’s the point of paying to get it fixed if it could happen again? This is a design flaw. My other daughter’s HP is still going after 6 years of being carted to school every day.

Very disappointed in Apple.

Got M2 MacBook 2023, I have this exact same issue, screen cracking from bottom left corner. It's been less than one year since this happened. How can I get them to fix this without paying ? I feel like I am scammed by apple.

Same thing not even a year old. Keep this thing safer than my 12 mo th baby. It’s my life. Now screen is cracked. But I didn’t close the screen. Literally left the keyboard came back and boom. Bye bye screen. This is wild. I was that kid that had to stop in to an Apple Store if I saw one and spend at least an hour. When Steve Jobs was around Apple had innovations the world had never seen before almost every year. Since he died. What has Applejh made that other companies haven’t already made better since Steve died. I feel trapped and abused because Everything I own is an Apple. The whole family. The whole business. Just sad.

Same thing happened to me. my Mac Pro broke the screen with no reason, just after 6 month! I was working on my desk, went back and some lines appears on the screen and then the screen stopped working. there was nothing in between to cause the break and it was still on the desk.

same thing happened to a friend, same Mac Pro model, only after 1month she bought it! I was there with her and she did nothing, it was working fine, she opened it again and there was a big crack

Exact same problem with me, I was working on my Macbook pro M1 13" and suddenly there was horizontal line from the bottom of the screen, at first, it was a small line then it is grown up. No drop or anything, hope it will stop growing, I have no money to replace the screen.

NOPE.

(nice try tho)

My broken Mac was so new that it was STILL UNDER WARRANTY and Apple STILL refused to fix the problem they created.

And now, with just the number of users here with the same problem, they are in so deep…

welcome to the enshitification of Steve's dream turned nightmare.

Okay i’m extremely distraught… paid $2,500 for this m2 16” laptop, and my screen fully went black with random cracks and the colored lines in the corner and there’s no way I can get it to work again. Has anyone had their screen go black as well? I’m so confused because the laptop was literally never dropped and it’s quite new? has anyone been able to find a way to make apple fix it with no cost because this clearly isn’t our fault it’s theirs??😭😭

I have to say I don’t believe the people saying they had it repaired under warranty - mine is less than a year old and I have had no joy in London - very dissatisfied n apple and also the posters saying they got theirs covered - I think they are trolls

Got the same problem, without cracks on the screen and Apple refused to repair my M2 Pro even if I was on warranty. I feel that's my last Apple product, unless they will recognize the flaw. I need durable products that work.

same incident here. just closed the lid to brush my teeth and found the display cracked on the left side when i reopened it. there was no impact or heavy contact with the screen whatsoever and i literally left it for like 2 mins. this came as a shock to me . let's see what apple does about this.

The exact same thing happened to me. I really only use it in bed or on my lap on the couch. I have no idea how it cracked. I thought it was a hair on the bottom of the screen and when i tried to wipe it it made the crack even worse.