M2 MacBook Pro screen crack for no apparent reason

Similar to M1 MacBook Air screen cracking reports during normal use or overnight, without any apparent reason, my MacBook M2 pro screen suffered same. My mac is not even completely one year old, it was working perfectly before I went to sleep last night and when I woke up there was a crack on left side of the mac, after a few hours when I saw it again the crack became bigger and the whole display was black, before it was atleast working half side normally but then it wasn’t at all. I closed it properly, I did not damage it I’m any ways, it didn’t move the whole night. The mac from outside shows no damages on the screen but when switched on the screen display shows white lines and black screen. This had a already happened with over 3600 users and discussions have taken place in “MacBook air M1 screen crack for no apparent reason”, same has happened with me but now I’m M2 and MacBook Pro. The images attached below shows the spread of the crack. I can say with 100% confidence that it has not been physically damaged.

MacBook Pro 13″, macOS 13.4

Posted on Aug 19, 2023 1:06 AM

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Posted on Jan 18, 2024 8:58 AM

I am in the IT space and have seen this issue over the past few weeks. I have noticed it’s mostly with the larger pro models (15 and 16 inch displays) all running the Sonoma update. One instance was hours after updating. We have had a few changes on these employees locations so at first we were checking for dirty power, Replaced the charging bricks, Surge protectors, USB-C cables at the new locations. We have one user that had this happen twice, I can update if there is another issue after changing out all possible power related hardware. I am now looking into the possibility of a feature on Sonoma that is on by default (System Settings -> Screen Saver -> Any moving screensaver), It seems that when these are playing on the screensaver the laptop heats up causing the bottom, specifically the left side, of the screen to heat up. After letting the screensaver play for less that 15 minutes I noticed a drastic difference in temperature from the bottom of the screen to the top. I am curious that this is the issue that is causing these screens to crack, scrolling on this forum not many people provide much detail but from what it looks like on screenshots is most if not all are running the Sonoma update and it appears they are also using the video screensavers as a wallpaper/screensaver. I feel terrible about people that are having to pay out of pocket for the repairs of brand new devices when the issue could be software related, That is enabled by default.

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172 replies

May 17, 2024 7:33 PM in response to Chucke_L

I am having the same problem with only 9-10 mths old M2...the LCD is cracked easily and the repair/replacement will cost about SGD $700++ OMG....Apple....common...I have been using Apple almost for all products (iphone, macbook air early 2014, ipad) for a long time, and buy Apple again (macbook air M2) because I thought the products will be good, long lasting but sooo disappointed..this macbook air so fragile...I will never use Macbook again, and I started to think that Apple products is no longer "premium". I should read this forum before bought, let's create awareness of this Apple products!!!




May 23, 2024 4:06 AM in response to llhayne

they were so rude to me at the store, also cost me about $900 and literally so heartbreaking because I have the most expensive laptop and it was $2500 and a little over a year old! I can’t believe this is happening to all of us! This is ridiculous! I hope that everyone puts it on this page and that they end up doing some thing and we eventually get our money back because literally all of us just have our laptops on our desk !!

May 26, 2024 9:28 PM in response to aashita27

Last night, while working, I noticed a white line over the “Air” label on my MacBook Air M1. When I tried to wipe it away with my finger, I realized it was actually a crack. I was shocked because I take good care of my Mac, and no one has entered my room for the past two weeks. As a freelancer, my MacBook is essential for paying my bills, so this unexpected crack was distressing. If someone from the Apple team is reading this, I believe I’m not the only one facing this issue. Please address it promptly; it’s a genuine problem.

May 28, 2024 4:34 PM in response to aashita27

I have the same issue with my M2 Macbook Pro. I've had many workhorse Macs over the years, and I have no idea what could have caused the "damage" the local Apple-authorized store pointed out. There's no excuse for this kind of costly flaw in a gently handled eight-month-old Mac. I won't buy another Mac laptop until this fragility issue is addressed.

May 28, 2024 10:27 PM in response to B14ckR41n

Sorry to say, same happened to me as described in this thread. I have a M1 MacbookAir 13" laptop and oddly enough, updated the OSX to Sonoma no more than a week prior. One minute my wife and I were watching a movie on it and the next we were watching the screen meet its demise. I'm not sure what other details might be of relevance but it is, in my humble opinion, without a doubt a manufacturing defect.

Jun 1, 2024 7:56 AM in response to aashita27

Same issue here. Literally closed it for a few hours, came back to it and the whole right side is cracked and black screen. I closed it and the next morning came back to it, and it was even more cracked. At this point I think it’s best if I just leave it open or it may damage the whole screen. Still don’t see how my screen cracked in the first place. (M1 MacBook Air 2020)

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M2 MacBook Pro screen crack for no apparent reason

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