iCloud encountered an error while trying to connect to the server

Could not login into windows 11 iCloud app or web iCloud.com.

iCloud encountered an error while trying to connect to the server.




[Re-Titled by Moderator]


Posted on Aug 19, 2023 6:15 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2023 1:24 PM

Hello preferPC,


We have a great support article that might help with this. Please take a look at it here: Resolve issues between iCloud for Windows or iTunes and third-party security software - Apple Support. Start out by checking these items, then follow the other troubleshooting in the support article if the issue persists:


"Before you change your security software's setup: 


We hope this helps. Let us know if we can assist with anything else at all. Take care.



113 replies

Aug 28, 2023 5:49 PM in response to preferPC

Same bucket, iCloud.com and the iCloud app are not syncing or working with Windows 10. Have signed out and the authentication window comes up, but the error "iCloud encountered an error while trying to connect to the server." keeps popping up. This is my case at least. Changed the password but no such luck to fix. iPhone, iPad and Apple Watch all "seem" to be working fine...

Aug 29, 2023 8:55 AM in response to miagra

Could not agree more and thank you for the breakdown. I am having the exact same issue, with no changes to the infastructure, internet or computers. This would appear to be a iCloud/Apple issue at this point.


I will say, that oddly, it started working again on my Windows 10/Chrome browser laptop, which was odd. It will not work on my Windows 10/Chrome browser tower.



Sep 5, 2023 8:10 AM in response to preferPC

This the same Apple policy I have grown to loathe. Never acknowledge issues, just leave the product users in the dark, what can they or will they do about do about it? Well some folks drop Apple, there are plenty of Apple haters around. But this corporate attitude exists elsewhere. Maybe we should form a Union of users to sharpen the tip of bad press spear .....

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud encountered an error while trying to connect to the server

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.