Fryfry8172 wrote:
Why isn’t Apple responding to these?
This is a user-to-user support forum. Apple's participation here is largely limited to making sure people follow the rules. The only posts they respond to are ones involving health and safety. If you want to discuss this with Apple, use the Support link at the bottom left of every page of these forums.
My phone is brand new, not even a year old and down to 92%
"Brand new" means less than 14 days old. As long as your battery is above 80%, it's fine. If it drops below that before the end of the warranty, Apple will replace it.