You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud.com not working on Edge and Chrome browsers

icloud.com website is not loading on the browser. The website works on Firefox but not Edge and Chrome browsers.


Error message: iCloud encountered an error while trying to connect to the server.



Posted on Sep 4, 2023 5:32 PM

Reply
6 replies

Oct 2, 2023 1:38 PM in response to mohanabrabu

Cannot login to iCloud at all using Chrome or Edge on Windows 11. Literally nothing shows up but a blank page. It's about time Microsoft and Apple and Google all got on the interoperability train, because having to download Firefox to read my .mac email -- which has worked flawlessly on every browser up until now for almost 30 years -- is super-annoying. It's not a user problem, it's an Apple engineering problem, so please fix it already without telling people to switch back to an outdated protocol (IPv4). Really disappointing that it's been over 3 months and hasn't been fixed.

Oct 2, 2023 2:19 PM in response to hamletsdead

I am currently running Windows 11 with the Killer app disabled. I'm using IPv6 and connect to iCloud on Chrome, Edge, Edge Canary, Edge Dev and Firefox.


And, FWIW - this community is made up of users. Apple has not acknowledge any specific cause and has not, at least that I have seen endorsed any solution, specifically turning off IPv6. This issue for me at least, started after an update to the Killer app.

iCloud.com not working on Edge and Chrome browsers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.