Level 1

31 points

MacBook Air M1 trackpad click not working

This is a very very strange issue... MacBook Air M1 2020

My trackpad physical click stopped working. Reboot did not solve. I ran hardware diagnostic and received diagnostic code NDR006 indicating a possible problem with trackpad.

Steps to reproduce the problem:

connect an external USB hub
connect an external hard drive to the external USB hub and leave connected overnight
disconnect external USB hub
plug-in power adapter
close your MacBook Air M1
after a few hours open MacBook Air M1

result:

The trackpad is stuck - not clickable (feels like something is under the trackpad preventing clicks)

fix:

Hold the power (Touch ID) button about 10 seconds to force shut down. Wait a minute or two and power on with the Touch ID button.
Trackpad physical clicking works again.

[Re-Titled by Moderator]

Posted on Sep 11, 2023 11:12 PM

Similar questions

44 replies

emem145

Level 1

8 points

May 14, 2024 4:15 PM in response to TheJakeWolf

THANK YOU! Evidently, my Magic Mouse switched on, unbeknownst to me, and automatically connected while I was working. Your response just saved me from a lot of headache!

May 15, 2024 5:30 AM in response to catalytica

It helped!! thanks

May 16, 2024 10:17 AM in response to stanley_joseph

This isn’t a fix. This is just restarting the computer when it happens. It will happen again.

Jun 6, 2024 12:23 PM in response to TheJakeWolf

This is exactly what is was. More specifically, the Magic Mouse in my briefcase that I did not turn off. Lol. This has been driving me nuts for over a week now!

[Edited by Moderator]

Jun 5, 2024 8:36 PM in response to stanley_joseph

It’s a short term fix. The problem comes back within minutes. Just sayin.

poardeby

Level 1

8 points

Jun 6, 2024 7:05 PM in response to poardeby

No response to these questions?

Our M1 has worked for 3 weeks or so, just happened once (but scary enough). No mouse involved for us but USB hub and external disk.

Kate0609

Level 1

8 points

Jun 17, 2024 1:12 AM in response to catalytica

Incredible. it worked

Jun 19, 2024 6:52 PM in response to SarahBean8750

Thank you, Sarah

jrcasa

Level 1

4 points

Jun 20, 2024 10:01 PM in response to TheJakeWolf

Bingo! Thanks!

cdelahoy

Level 1

8 points

Jun 20, 2024 11:50 PM in response to catalytica

Still not working for me. Can anyone offer any more suggestions? What is the fix?

mvdias

Level 1

8 points

Jun 21, 2024 7:33 AM in response to TheJakeWolf

Many thanks, my friend! Was exactly my problem. Best tip ever!

Jan 30, 2024 4:39 PM in response to catalytica

It isnt working for me.

Mar 31, 2024 7:31 PM in response to catalytica

Same issue. This fix worked for me.

(Hold the power (Touch ID) button about 10 seconds to force shut down. Wait a minute or two and power on with the Touch ID button.)

May 18, 2024 2:03 AM in response to SyedWaqas1234

Though mine is fixed now. The trick is to close the laptop for a good 2-3 minutes before turning it on again. I was restarting the laptop previously and the issue wasn’t going away.

Hope this helps.

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MacBook Air M1 trackpad click not working