Level 1

15 points

Sort option missing on Photos App for iPhone and iPad!

I have a new iPhone and iPad, but running the latest iOS version. According to your help guides all iOS from 14+ should have the sort option available in more tab inside each album in the photos app. However, it does not exist. I only have Zoom In, Zoom Out, Aspect Ratio Grid, Filter, Play Memory Video.

Why is there no sort option? This is the most basic requirement for any folder type whether that be files in the finder or photos in an album!

I do not want the Photos app to sort photos randomly in any order that it sees fit without being able to control it!

Please explain to me how to get this app to sort photos as per your "help" guides which say it can be done, but clearly can't.

iPad mini (6th generation)

Posted on Sep 17, 2023 6:47 AM

Best reply

Cmchone

Level 1

4 points

Posted on Dec 6, 2023 1:39 PM

I have a 14 pro max and I do NOT have a sort option! This is so very annoying. To be paying so much for iCloud storage & not being able to sort your own photos within the app, is beyond Ridiculous! Like one other person was saying, this is a ‘basic’ option when sorting folders. I have over 9000+ photos. I recently had to sync them on my MacBook bc I was traveling internationally, so they wouldn’t upload. Now, I have over 650 duplicates and they’re ALL now out of order. This has caused me total chaos! I’m beyond frustrated. I’m ready to switch to another product! Apple is making some HUGE mistakes.

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27 replies

léonie

Level 10

195,151 points

Nov 30, 2023 5:52 AM in response to NickB80

You would have to save the synced photos to your iPhone, so they will be a part of the photos library and create a new album from them on the iPhone. Then you will be able to sort them by the date, but still not by the filename. Even your Mac cannot sort the photos by the filename, only by the title or the date. Photos 4 on macOS 10.14 has been the only version of Photos that could sort by the filename - it used the filename when sorting by title, if the photo had no title. This is no longer supported in the current system versions.

It would be a lot easier, if you would sync your devices with iCloud Photos instead of the selective manual syncing with iTunes or the Finder. Then you could manage the synced photos properly on your iPhone and they would be synced to the iPhone in the full resolution. And when you edit the photos on the iPhone or add captions to them, or create albums, this would automatically be updated across all your devices and sync back to your Mac. As it is now, you cannot even delete a photo from your iPhone or apply adjustments, without creating a copy on your iPhone. And the synced photos are having a lesser quality than the originals on your Mac. Changes you apply on your iPhone will not sync back to your Mac.

Dec 29, 2023 5:27 PM in response to Richard.Taylor

The issue is within the photos library itself. Not within albums. If you go to the library section and click the 3 dots, do you have a sort option? The sort option is definitely there for us within albums, but we are trying to sort the actual library itself as a whole.

muguy

Level 9

76,531 points

Sep 17, 2023 7:07 AM in response to NickB80

You need to select one of your albums first. You cannot sort the library or recents albums.

NickB80 Author

Level 1

15 points

Sep 17, 2023 7:55 AM in response to Richard.Taylor

I have zoomed fully out and it still does not show the sort option. Either in Recents or any other album, see attached.

muguy

Level 9

76,531 points

Sep 17, 2023 6:58 AM in response to NickB80

Select the album you wish

tap the three dots

select sort

NickB80 Author

Level 1

15 points

Sep 17, 2023 7:13 AM in response to muguy

Dude, I’m literally inside the album and took a screenshot of it!

muguy

Level 9

76,531 points

Sep 17, 2023 8:04 AM in response to NickB80

You cannot sort the Recents album or any other Apple delivered album. You can only sort your own albums. I'd make sure that you're running the latest iOS or restart your device.

NickB80 Author

Level 1

15 points

Sep 17, 2023 8:07 AM in response to muguy

I am running iOS 16.6.1 on both iPhone and iPad and have restarted both devices several times.

This is a custom album that I created.

NickB80 Author

Level 1

15 points

Sep 17, 2023 8:54 AM in response to Richard.Taylor

Mine are synced from my MacBook using Photos app. I create an ablum in Photos app on my MacBook, I then add photos to it, then I sync it to my iPad/iPhone.

Sep 17, 2023 9:16 AM in response to NickB80

NickB80 says: Mine are synced from my MacBook using Photos app.

By "synced" do you mean using iCloud?

Dec 3, 2023 8:02 AM in response to muguy

Reread the complaint, it’s not there, period

dpkand

Level 1

8 points

Apr 3, 2024 2:27 PM in response to NickB80

I select my photos and videos that I want to sort and create a new album. Then I get sort option. I think sort is not available in ‘Recent’ album.

Sort option missing on Photos App for iPhone and iPad!