Contact Posters Disabled in iOS 17

Loaded iOS 17 but when I go to my Contact details, although Contact Posters is shown as an option, it also says "Disabled".

Most of the online solutions say go via the Contacts Poster option to Contact Poster settings - this is not possible when it is Disabled.

Any help please?


[Re-Titled by Moderator]


iPhone 14 Pro

Posted on Sep 19, 2023 4:54 AM

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Question marked as Top-ranking reply

Posted on Sep 19, 2023 5:06 AM

The most likely reason why your Contact Poster is disabled is because you have disabled Name & Photo Sharing. This setting controls whether your name and photo are shared with other people when you call them.


To check this setting, go to the Phone app and tap Edit in the top-left corner. Then, tap on your name card. Under Contact Photo & Poster, make sure that the toggle for Name & Photo Sharing is enabled.


If the toggle is already enabled, then the problem may be something else. Here are a few other things you can try:

  • Restart your iPhone.
  • Reset your network settings. To do this, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
  • Make sure that your iPhone is up to date with the latest version of iOS. To check for updates, go to Settings > General > Software Update.
  • If you're still having problems, contact Apple Support for help.

Note: Even if you enable Name & Photo Sharing, the other person will still need to have iOS 17 installed in order to see your Contact Poster.

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Contact Posters Disabled in iOS 17

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