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Notifications not working after iOS 17 Update

After latest update IOS 17, iphone 13 mini wont get anymore sound notifications. Calls are normal.


[Re-Titled by Moderator]

Posted on Sep 19, 2023 9:19 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2023 1:02 AM

After iOS 17.2.1 the whole notifications cocktail involving the iPhone and Apple Watch is a complete disaster, utter shambles. I receive an SMS yet I get NO notification sound AT ALL on either the phone or the watch and no visible indication that I have received an SMS either, nothing, I literally have no idea I have received a message unless I open the app! Nothing on the watch and nothing / no badge on the phone. Yet I can open up Messages on the watch or the phone and can see them all sat there, unread. What's the point of having these insanely expensive devices if they can't even perform the most basic phone functions? This will be the last Apple purchase for me. Sure Android has its problems but Apple is total shambles at the moment! I get the feeling Apple is trying to be way more clever than it actually is, trying to link and mirror too many things and when the wheel comes off it comes off big time, and takes way to long to put back on!!!

534 replies

Sep 28, 2023 8:03 AM in response to reb101

I have been texting with Apple this morning. They do not get it. They tell me to push the volume up button then the down button hold the power off button. Nothing fixed. Go to settings and toggle the notification button back and forth.Then this person wanted me to remove my screen saver my case and clean out the volume button. Hello my phone has sound I just don’t have my individual message tones for my apps!!!!!🤬 I told the person obviously you are not listening! Bye bye and have a good day🙄

Sep 28, 2023 8:18 AM in response to mujtabam

That’s exactly what the Apple representative told me. She still didn’t understand that before the update you didn’t have to select Lock Screen , notifications center, or banners. She was trying to convince me that it has always been like that. Made her think twice when I told her I didn’t want my girlfriend to see my wife’s texts appear. Which is of course is not true. When I said that she said she couldn’t do anything else and that my case had to be escalated to an engineer. Wow. We are all here in the first place because the engineers messed this up!!!

Sep 28, 2023 10:51 AM in response to faasti

I am also not receiving notifications well text notifications on my phone after the new iOS 17 update phone calls coming through like normal but no sound when I receive texts I have checked my settings also gone to reset it turn it off done everything and still no sound when receiving text Also does not vibrate also when receiving text when it’s on silent so pretty much this new update did something to the notifications for text messages.

Sep 28, 2023 10:55 AM in response to faasti

Hello. I had the same problem in whatsapp. No notifications coming in iPhone neither iWatch. All the others apps seems to work fine, even Facebook Messenger.

My solution was on delete the whatsapp app, turn off the phone and then turn it on again and reinstall whatsapp.

After restore settings in iCloud and data, wait to someone to message me and voila! it works again!!! got notifications on both devices.

I hope to this help someone to fix this issue.

I'm running iOS 17.0.1 on iPhone 12, did last whatsapp update and using iWatch SE 2022 watchOS 10.0.1



Sep 28, 2023 5:38 PM in response to Pixelriffic

I’m so sick of this! Why haven’t they fixed all the bugs?? The 17.0.2 didn’t fix anything with the notification sounds when you have the banners off AND I just noticed that sometimes when I go to turn the ring volume down via the side buttons, it turns down the regular volume that shows on the left of the screen and not the ringer volume at the top…. Smh

gosh dang APPLE come on!


anyone else notice that?


Sep 28, 2023 8:32 PM in response to BigLucas7117

@BigLucas7117 The volume buttons are not the ones you should ber be using to change the ringer volume. Settings/ Sounds and Haptics/ Ringer Volume you will have to set it from there. It has always been like that. However, when the phone is ringing and you quickly want to silence the ringer pressing the side button or the volume down button should silent the caller. Can't remember exactly, too much muscle memory. Be careful when using the side/ power button when on a call; if you have set prevent side button to end call as OFF; then it would disconnect the call. To prevent this from happening:

1. Go to Settings

2. Scroll down to Accessibility.

3. Under “Physical and Motor” section, select Touch.

4. Toggle on the switch next to Prevent Lock to End Call.

Sep 29, 2023 3:21 PM in response to LD150

Hi, I'm also having problems with my notification sounds ever since I updated to 17.0.2. Are you saying that if I purchase an "Alert Tone" from Apple that I will be able to assign it to the app that I am no longer getting sounds from?

The specific app that I am having problems with is the "CBS Sports" app. The only sound that was assigned to the "CBS Sports" app was a default iPhone app, and now it makes kind of a metallic clunk that you really cannot hear very well.

When I go to "NOTIFICATIONS" and then click on the "CBS Sports" app, and then "SOUNDS", the sliding switch is on the right side and it is showing green, but when you try and press on it, nothing happens. I have checked with the developers of the "CBS Sports" app, but they have not been helpful. I have spoken with Apple support and they tried a few things like hard restarting, but nothing really worked.

If anyone can help me with this I would really appreciate you listing the steps of how to make this work. Thank you very much!

Sep 29, 2023 3:56 PM in response to TMiller2781

I’m wondering why I would ever get another iPhone (iPOS) …

I’ve had so many issues with this phone for 6 months to the point I can’t even use the phone more than 80% of the time!

Over the last couple months, I’ve spent over 15 HOURS on the phone with a supoort, Sr. advisors and they have not helped me with ANY issues.

Oh and the camera still sucks for taking night pics.

Sep 29, 2023 4:04 PM in response to joes22

I have the same issues with notifications. I called Apple and went through their steps and nothing was accomplished. If you enable stack list , banner in settings you may get sound. Apple tried to tell me I need an alert tone to work for text or alert tone for email. I recently purchased a SMS alert tone and I can NOT assign tone to text. The alert went straight in to ring tone. Apple needs to fix this problem

Sep 29, 2023 4:39 PM in response to bklyncheco

Hi, thank you for your reply... I do appreciate it. Unfortunately after I tried what you suggested it did not change anything. I agree completely that Apple needs to fix this, and since this has been going on for at least two weeks I do not understand why there has been such a delay.


I really do like my iPhone, but my friends who have the Samsung Galaxy 23 do not have these problems.


If anyone else is able to come up with a solution, believe me, it would be much appreciated by a lot of people. Thanks!

Notifications not working after iOS 17 Update

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