Merged Voicemails after IOS 17 Update

Sddavidson wrote:

The settings recommendations made in this thread DOES NOT WORK.

There is one recommendation that was made in this thread that I guarantee will work: Stop sharing an Apple ID.

The ONLY thing that will work is to STOP sharing an Apple ID. Or accept merged call logs/voicemail messages. Your choice.

same with me! I have spent hours trying to fix this. I did turn off Facetime syncing and that seemed it fix it. Who knows why facetime, but maybe try that?

Stop sharing an iCloud account / Apple ID.

FYI: If you invoke the ghost of Steve Jobs as justification for your argument, you automatically lose.

Stop sharing an ID.

I have a work and personal phone with same appleID. 2 different carriers even and my vms merged to all my work vms.

I turned off my live vm and now it isn’t leaving messages on both phones. Don’t think I will get back the vms I had saved on my personal phone, but whatever.

StLKathy wrote:

We also are experiencing shared voicemails because we share an ID. We don’t want 2 IDs so we can easily share Contacts, Calendars, etc.

we tried turning off Live Voicemail as someone suggested but that didn’t work.

Apple needs to fix this.

There is nothing for Apple to "fix". The only people who can fix it are you and whoever you're sharing an ID with.

Stop sharing an ID.

If you're unwilling to do that, there's nothing anyone can do to help you.

Actually, if it’s a minor, they absolutely DO need their own ID. You need to create one for them using family sharing. If you allow them to use your adult ID, you are bypassing the protections provided to prevent illegal gathering of data on children by service providers. That’s a crime, by the way…

You do know IdrisSeabright is just a user here like everyone else is a user on this user to user only forum, right? Of course it's none of our business what you do with your iPhones. But it is Apple's business as they OWN the software running on your iPhone. You only have a license to USE the software on your iPhone by virtue of buying the phone.

And you are so doing the wrong thing by allowing a minor to use an adult's Apple ID. SO WRONG. If you are truly concerned about the safety of your minor, you should immediately wipe their phone, set it up with it's own Apple ID, use Family Sharing and implement Parental Controls on the their device. All things Apple put in place to protect minors and permit families to share content.

Here are three links for you:

Get an Apple ID for your child - Apple Support

Set up Family Sharing - Apple Support

Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

dhinlax wrote:

I've read through all 14 pages (and growing) of this thread, along with several other related topics/threads. I’m ready to unwind our shared Apple ID (AID) situation, but it’s still not clear to me how to do that while minimizing data loss or causing other problems.

There appears to be two main approaches for the devices that need their own AID:

1) Reset the devices to factory, rebuild from scratch with the new AID, enable Family Sharing. 

2) Remove the shared AID from the devices, add the new AID to them, enable Family Sharing.  

Pro/con? Considerations? What gets lost? The reset/rebuild option seems a bit drastic, but maybe it is the best way? I’m hoping someone (Level-10s) can provide step-by-steps to help all of us who want to get on with unwinding our shared IDs.

I did not reset my 2nd phone to factory. I have a couple links in here with a way to sign out of the AID and keep everything. In short, You keep local copies of photos and do not delete contacts, etc when prompted.

once you set up family sharing, you rarely need to input their appleID except for major updates after those reboots.

Read the thread. Yes, it's because you are using the same Apple ID on two iPhones. The carrier has nothing to do with it. Apple does not recommend using the same Apple ID on more than one iPhone, especially, if the phones are used by different people.

lobsterghost1 wrote:

Read the thread. Yes, it's because you are using the same Apple ID on two iPhones. The carrier has nothing to do with it. Apple does not recommend using the same Apple ID on more than one iPhone, especially, if the phones are used by different people.

Incorrect. Voicemail is a service provided by the carrier. If you change the PIN you do it on their service. The phone only holds the stored messages that are local. Some carriers you need to go further to their actual service to fully delete older messages so they clear out and not leave you with any storage so people can leave new VMs.

the whole appleID I set up to use one ID on ALL devices a person may have. I have 2 phones for my own use. I do not share with wife and kids.

cbadland wrote:

For a company that touts its "protection of privacy" so much... this is a real lame move. I'm guessing a lot of couples who have shared an iPhone account for over a decade may be having some intense discussions after viewing each others voicemails!

And yet, they've ALWAYS had the ability to check each others text messages, without permission. And they've always had the ability to get each other's phone calls. The ONLY difference is they now can't turn off phone call logs or voicemail. So, I'm not sure I understand why this is really a major issue? But if it is, the solution is simple. Stop sharing an Apple ID.

There's nothing here for Apple to fix. The problem is you sharing an Apple ID.