Merged Voicemails after IOS 17 Update

chloev814 wrote:

This is an absolutely awful function. I have a work and a personal phone tied to the same Apple ID and have always been able to keep them separate until iOS 17. Now I have to create a new Apple ID for my work because I can't restrict calls, voicemails and contacts from showing up on my personal phone.

Yes. Same here. I have already done the separation of phones. It sucks. I liked having texts coming through on both phones (iMessage) and being able to answer either of near each other. No longer can do that.

Apple preaches 1 ID for everything and then they do this. SMH

Tell Apple what you think. A Product Feedback link you can use is just a couple posts above your post. We are all users on this user to user only forum, so your thoughts aren't being read by anyone at Apple.

I use the same Apple ID for my work device as I do my personal device. Phone numbers are different. I am now getting mixed voicemails due to the iOS 17 update. There is no need for me to have different Apple IDs for my work device. This is a great feature and should be able to be toggled off or routed similarly to that of iMessage abilities. As a developer, this would be the appropriate approach to this type of function.

Saying what Apple needs to do here will get you nothing on this user to user only forum. This is however, working the way Apple seems to want it to work.

Look one post above yours and provide feedback to Apple using the feedback link.

Why are you telling anyone this here? You aren't speaking with Apple. You're speaking ONLY with other users like yourself on this user to user only forum. Use the feedback link provided over and over throughout this thread to tell Apple what you think.

Thanks for posting this.

it works. Just need to disable phone from going to icloud. I wish Apple did not default to such setting knowing that it is common for families to have multiple devices with shared appleID.

What is the reason for phone to be in icloud to begin with? Is it to save voicemails and call history in cloud as opposed to local device?

HenryBo wrote:

It’s none of your business that people share ID.

I don't care if you do or why. However, if you chose to share an Apple ID, you will share all that entails, including voice mail and call logs. But, it's entirely your choice.

It’s a minor in our family who does not need to have their own ID.

That is not the way Apple looks at it.

torin10 wrote:

Please issue a correction to this, or at minimum an option for this to not happen!

No one participating in this forum could "issue a correction" even if things were broken. Which they are not. Everything appears to be working the way Apple intends.

You can let Apple know your thoughts here:

Product Feedback - Apple

IMHO - this does seem to be Apple OS related issue as my two devices both share voicemails to one another as they each get them, and the two phones are on two different carriers, AT&T for work and T-Mobile for personal.

As far as the issue, luckily for me, it is just me sharing a work phone and a personal with myself. So no harm in others hearing my voicemails, but it is very concerning.

The live voicemail fix did actually appear to work for about 2 minutes and after I conducted several tests, but than unfortunately reappeared just 10 minutes later even though LIVE voicemails remained turned off on both devices.

Looking forward to a solution.

GregDuster wrote:

Were having a similar problem but even weirder - When someone leaves a VM on her phone, it shows up on mine. and we have different carriers - she's on version and I'm on AT&T and we have different apple ID's - we don't know what the heck is going on..........

Are you absolutely certain you have different Apple ID's? On each iPhone open Settings > Tap Your Name at the top, Apple ID, iCloud, etc and underneath the name will be the Apple ID email, which each phone is under. I would be very surprised if both phones weren't under the same email ID. The carrier has nothing to do with this.

HenryBo wrote:

Again I don’t understand why some people here feel they know other people’s lives better than themselves? Your solution does not work for other people so please stop repeating yourself.

No one is talking about anyones lives. APPLE says DO NOT SHARE APPLE IDs, OR BAD THINGS WILL HAPPEN. If you don’t want to play by Apple’s design decisions then you you will live with the consequences.

Agree completely...I have 2 separate iphones (1 verizon and 1 AT&T). I am having the same issue. I too have used the same Apple ID for both devices for 7+ years with never issues. My issue is if I miss a call, the call shows up on both iphones missed call logs and the voicemail that is left shows on both devices as well. We have tried turning off icloud sync for phone, contacts off as well as call forwarding. So frustrating!!

surfloco1970 wrote:

This worked for us, but I see so many people saying it is not working. We have Spectrum Mobile, maybe some carriers are different? Tested 3 calls and my wife is no longer getting my voicemails. Thank you.

As has been. noted, it may work for a short time. But, it will probably stop working. The only 100% effective, lasting solution is to stop sharing an Apple ID.

Gloredo wrote:

Super late to the party here, but I would like to make a couple of comments. First, who told Apple that they own the right to my calls, messages and voicemails made on my phone that I purchased, on a carrier that I am paying for and that they don’t own either. Way out of line. Second, Apple just recently started this practice with IOS 16, there were no issues before that. I had Simeón at Apple fix this issue for me before. Now I have updated again and got screwed again. I might be forced to switch to Android.

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:

Product Feedback - Apple

Apple has been very clear, for years, that sharing an Apple ID is going to cause problems as they are designed for one person only. You are absolutely allowed to ignore that advice but then complaining about the consequences seems a bit disingenuous. Also, Apple has never claimed the right to your calls, messages or voicemails. They have claimed (and you agreed to) the right to determine how the software on their devices works. If iPhones don't meet your needs, you should absolutely by an Android.

Both ATT and Verizon customers (I'm verizon) have this problem. Obviously it's an Apple ios thing. I'm a long time apple user who even ran an apple server at one time. I can tell you that the cloud and how apple implements it is very frustrating. Not only this latest voicemail issue but duplicate contacts and all sorts of other bugs that seem to never get resolved. Steve Jobs would have never, ever let these user difficulties go on and on and on...