Blink security app - notification sound changed since IOS 17 update

Here is what I know: With iOS 17.2, Apple added the ability to change the default sound for push notifications. Since the Blink app used the default sound, we were able to change it back to "Tritone". A few days later (one week ago) the Blink app was updated to v27.0. In this update, the Blink app stopped using the default sound for camera notifications and instead used its own sound "Chord" and there is no way to change it. However, at the same time, the app maintains the default sound for the rest of its notifications (for example, automatic arming and disarming of cameras).

IOS 17.2.1

settings/sounds & haptics/Default Alerts

Changed from Rebound (default) to the sound of your choice (I chose tri-tone).

That fixed the problem for me.

vintageb3 wrote:

The update only allows one to change the default notification sound. We really need to be able to set a sound for each and every different app.

That is something the app developers can already do. Blink just chooses not to. I use a Ring camera and the Ring app has other notification sound options. I have an app that reminds me to get up and exercise every so often. It has a notification that is completely different from anything Apple offers. I use a weather app that, in addition to having its own rather scary tone, makes excellent use of critical notifications. Apple has already provided the developers with the tools. Apple can't make them use those tools.

I spoke to blink supervisor they have absolutely zero plans to remedy this on their end they stated they will not be adding tone options on their app - I do see arlo is so I may have to just switch companies

Please try setting Siri to announce your Blink notifications..

To have Siri announce notifications

1. Open the Settings app.
2. Tap Notifications.
3. Under "‌Siri‌," select Announce Notifications.
4. Toggle the switch next to Announce Notifications to the green ON position.
5. To get ‌Siri‌ to announce all notifications from a specific app, simply select the app in question in the list under "Announce Notifications From" and toggle on its Announce Notifications switch.

Or close to that. I did manage to get it going. I like this even better than the old tone.

Found this in a supporting article:

Numerous users have voiced their concern that the Blink Security app’s notification

sound has become quite muffled and faint on their iPhones right after

installing the latest iOS 17 update. As a result of this, they end up missing

some crucial important alerts on a regular basis.

Truth be told, Apple is right this time around

as it’s the sole reasonability of the app developer to rectify an issue that is

bugging their app. If the issue had been due to the latest iOS 17 update, then

it would have affected other third-party apps as well.

However, all the other apps are working well

and good without any issues with regard to their notification tones. So the

ball is in the Blinks’ court which it refuses to acknowledge. It has now been

close to 3 months but Blink is still simply targeting the Cupertino giant

instead of taking matters into their own hands and resolving the issue. This

is seriously not acceptable from such a reputed company that too which deals in

such an important domain. Unfortunately, though, Blink is still ****-bent and

is refusing to be flexible in accepting the fact that the issue is from their

end and thanks to this, the users are turning out to be the ultimate sufferers.

Keep bugging the Blink developers!

Hello ~ Update to iOS 17.2. You can actually choosing a new sound for notification and it is back to it’s new volume.

~Katana-San~

I just got this email from Blink finally acknowledging that they did indeed change the tone with the 27 update it’s not Apple !!!!! Everyone had to go to blink and complain so they will change to tone back or give us more tone options !

MelissaPaigeLeigh wrote:

I have tried over a DOZEN times to change sounds and haptics for my Blink Security camera- it USED to work- according to ALL BLINK INSTRUCTIONS it SHOULD work- now this is on YOU APPLE!!!!!

Apple can't fix the Blink app. It sounds as if you may need to update your app. Blink added the ability to change the notification tone fairly recently.

Apple support told me that they know it’s an Apple problem and they are working on an update to fix it. They hope to have it out by the end of the month.

This is exactly my experience too.

I believe this is what occured, pple may or may not have told app developers that if you do not

update your apps to allow selection of a tone for your apps, then we are

going to defer to the default tone to be used which changed from the

Tri tone alert in IOS 16 to the Rebound alert in IOS 17 which is not

audible using the phones highest volume settings.

Google in turn either didn't pay attention to the changes coming using the IOS

17 upgrade or worse decided it's not worth the investment to update the

app to allow there to be an option to change the tone to something else

other than Apple's default "Rebound" tone.

Probably the same is true with Blink...don't know since I haven't spoken with them and I have a different system, but I am suffering from the same typical corporate issues of "...not my fault" when it really is their fault.

The amazing thing is we are talking about this affecting security of your property and to date no one is taking is seriously. Very Frustrating.

Ok Folks… The default tone after the iOS 17 update set by Apple that we now hear for the Blink App is called “Rebound”… This tone is not set by Blink as it is also the default tone for other App Notifications like “My Radar” and others… So as Katana-San has correctly suggested I will contact Product Feedback - Apple with my findings and request a different default tone that we can hear… I will report back to this Forum afterwards…

As I previously write : “It’s not only a third party app issue, Apple pointing at cameras app but Apple Weather app is not better.

Bad weather alerts, Apple Weather app, are weak either. Same poor, weak sound.”

If Blink, or other cameras apps, and Apple Weather app (critical alerts) trigger the same poor and weak sound, it’s not a blink app developer problem, or any other camera app developper problem.

All apps, Apple or third party apps, trigger an inaudible “alert sound” called Rebound. So, I would be happy if Apple could admit and explain this same behaviour.

I had four calls with Apple support and still they pretend : it’s a third party app issue.

My opinion : it’s obviously not true.

Maybe, I’m wrong. If not, it’s an iOS 17 issue. Apple must fix it, no body else.

If you use an Android phone or an older iPhone that has not been updated to IOS 17, you can add your blink app to that until they come out with fix. I am using an old iPhone 6 just for my cameras. While it’s not ideal, it works for now.

This is a Blink app update problem only. I am still running 16.3 iOS and when I updated my Blink my alerts changed to a sound I can barely hear and there is no way to change it back. This is a Blink issue not an Apple issue And not an iOS 17 issue