Blink security app - notification sound changed since IOS 17 update

iOS 17.2 has just been released in it you can change the default alert to whatever you want this fixes the issue.

It's pretty clear that Apple will not provide the ability to change the default notification sound for 3rd party apps that do not provide that customization feature in the app settings. Apparently it's been years that iphone users have been complaining about the old Tri-tone default notification sound and not being able to change it; since IOS 17, some seem glad of the change and others not. Blink is apparently not willing to change their Blink app settings to include the ability to choose a different notification sound (only the ability to turn the Apple default notification sound on or off). Perhaps a concerted campaign to request that change in the Blink app? "Irresistable force meets immovable object..." yada yada yada.

Does anyone have the Blink hooked up to an Alexa?

Copied below from my latest correspondence with Blink:

Thanks for your response, and we do apologize if you're having this kind of issue.

We really appreciate the time that you have invested here in our department. This is Ann, and I will handle this ticket from now on since my colleague is on a rest day.

We have not received any updates yet, and unfortunately, as of now, we don't have any workarounds yet for this. I suggest using a different phone or using an extended device such as Alexa so that you will be notified of the activity of your system. Let me know if you need more assistance aside from this.

Yesterday I finally got the Blink audio working. I force restarted my 14 pro max and audio worked through 4pm today then quit ??? Again, force restarted and the Blink audio is back working. Clearly something is not right.

If I were you I would also sign out of the app and sign back in > then turn the phone off 20 seconds then turn back on. As a last resort I would probably delete the app and start over. For some reason the unplug and plug back in clears out bugs and glitches. Good luck!

So, is it Blink responsible for the same poor, weak sound triggered by Apple native Weather app critical alerts ? And Xiaomi ? And some more.

The default sound has been changed : Rebound vs Tritone. For the alert tone. All of them.

Hello ~ You may think it is ridiculous but in fact I have proven that it is partially an iOS 17 issue. Let me explain… first of all Blink has never had a great notification but the poor choice was quieted by iOS 17 as were many other notifications. I set up my old SE 1st Generation running iOS 15 and the notifications are as before…so that again is my two cents worth. The fact that this App (Blink) happens to be one of security makes it a whole different ball game. Hopefully, this will be addressed. Another user in this thread has indicated that this has also affected his notifications on ADT. I also have another App that controls an implant of mine…I can barely hear those notifications as well…which are pretty important for crucial health alerts. I can not download this App to my SE so there is no workaround….

~Katana-San~

Hello~ It is an iOS 17 issue. I have a first generation SE iPhone running iOS 15.8 and the notification is loud enough. On my iPhone 12 mini running iOS 17.1.1 the tone is barely audible. You have never been able to select another tone for Blink. I have posted this several times but I guess no one bothers to read the other posts in this thread.

~Katana-San~

Hello once more~ I understand but this happened as a result of iOS 17. I have explained several times. I have Blink cameras as well. I however do not pay a Blink subscription as I choose to use a great usb and it works just fine. The issue here for me is the tone on iOS 17 is too low to be heard at critical times…such as at night. I set up my old SE 1st gen running iOS 15.8 and the tone is much louder (like before) Also this is not just the Blink app being affected.

~Katana-San~

Go through the blink app for notifications then go to accessibility and make sure announce notifications on speaker is clicked on - and then try it again - phone must be locked and screen must be black (asleep) it will not work if phone is unlocked or being used or open thats why it’s a good work around at night only pretty much

Actually I had to reboot both my iphone & my apple watch several times after updating both. This was not the only bug. And my watch had quit with the sounds & haptics on my blink notifications even before I made any changes. This was one reason I ipdated my iphone then my watch.

I'm still having to reboot my iphone occasionally, it just randomly quits the blink notifications even when I've done nothing. I really think Blink is overdue for an update. Especially given our phones, watches & iPads have new ios versions!

I've even had to reboot my Sync Module. It's been randomly losing cameras for no reason. I'm grandfathered in on the old inclusive cloud service. I would've already contacted them if I paid a subscription for the service & had newer devices. I do have a doorball & added 4 newer version cameras this past year. Was thrilled they added right in easily. I've loved Blink & highly recommended them to several friends. Just gotten buggy in the last couple months, even before this new ios 17.

It is definitely an Apple problem . I be spoken with both Apple and Blink. It is the notification that Apple set to many of our different apps. This same sound we get from Blink camera alert is the same sound I get from email. There is no way to choose a different sound. I read where someone said she changed her sound in settings and hapatics but there is No way she could have. I just got off with Blink asking them could they have the Blink app allow us to choose our own sound. And of course I was referred back to Apple. This is nothing but corporate nonsense!!!

[Edited by Moderator]

It's Blink not apple....I updated my ios and no change in sound.....then I updated the Blink App and the sound changed. So its not apple its Blink that changed the sound....either way...Blink or Apple need to make an option to changed the sound.

This seems to have worked for me. Rebound was my default and I switched back to my previous tone of Tri-Tone. I went into Settings; Sounds. Haptics, scrolled down to Default Alerts and changed the defualt tone. My apologies for previous post that appeared to linked to an incorrect post. I can't deleted my previous post. :(. If someone could tell me how to delete my previous post I would greatly appreciate your help.

Per a supervisor at Blink they are aware of the issue they have no plans to remedy this ~ they will not be adding tones- they said contact Apple